Medallia vs. Sogolytics: Which is Best? - Wheelhouse

Medallia vs. Sogolytics: Which is Best?

Medallia vs. Sogolytics Best Overall: Medallia

In our comparison of Medallia vs. Sogolytics, Medallia is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Medallia Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
8.2
Usability Score:
7.1
Company Size:Mid Market, Large Market
Platforms:
Sogolytics Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
8.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Medallia Pricing
Price Range
Contact Us

* Vendor does not share prices.

Sogolytics Pricing
Plus
$25
per month
Pro
$66
per month
Premium
$99
per month
Business
Contact Us

Features

Medallia Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Brand Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Social Listening
  • Social Analytics
  • Forecasting
  • Progress Reports
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Conversation Analytics
Sogolytics Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Personalized Recommendations
  • Brand Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Social Listening
  • Social Analytics
  • Forecasting
  • Progress Reports
  • CX Analytics
  • Sentiment Analysis
  • Behavioral Analytics
  • Conversation Analytics

Pros & Cons

Medallia Pros & Cons
Pros
    Cons
      Sogolytics Pros & Cons
      Pros
        Cons

          Reviews

          Medallia Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Sogolytics Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          Medallia Alternatives
          Sogolytics Alternatives
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          Medallia vs. Sogolytics: Detailed Comparison

          Medallia vs. Sogolytics Top Ratings & Reviews: Sogolytics

          In our rating and review comparison of Medallia vs. Sogolytics, Sogolytics has 0 user reviews and Medallia has 0. The average star rating for Sogolytics is 0.0 while Medallia has an average rating of 0.0. Sogolytics has more positive reviews than Medallia. Comparing Medallia vs. Sogolytics reviews, Sogolytics has stronger overall reviews.

          Medallia vs. Sogolytics Best Features & Functionality: Sogolytics

          Medallia vs. Sogolytics both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Supported Technologies, Survey Management, Language & Speech, Reminders/Alerts, Supported Channels, File Management, Content Management, Data Management, Data Migration, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Customizable Items, Report Management, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Medallia vs. Sogolytics, Sogolytics offers more of the most popular features and tools than Medallia.

          Medallia vs. Sogolytics Best Pricing: Sogolytics

          In our pricing comparison of Medallia vs. Sogolytics, Sogolytics's pricing starts at $25/month and is more affordable compared to Sogolytics's starting cost of $25/month.

          Medallia vs. Sogolytics Best Usability: Sogolytics

          Our comparison of Medallia vs. Sogolytics shows that Sogolytics scores higher in usability for . Medallia scores higher in , but Sogolytics has the best scores overall for system usability.

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