In our comparison of LogMeIn Rescue by GoTo vs. N-able Take Control, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.
Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.
I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems
I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.
When controlling someone's device, the movement can be a bit slow
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
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In our rating and review comparison of LogMeIn Rescue by GoTo vs. N-able Take Control, LogMeIn Rescue by GoTo has 79 user reviews and N-able Take Control has 8. The average star rating for LogMeIn Rescue by GoTo is 4.53 while N-able Take Control has an average rating of 4.5. LogMeIn Rescue by GoTo has more positive reviews than N-able Take Control. Comparing LogMeIn Rescue by GoTo vs. N-able Take Control reviews, LogMeIn Rescue by GoTo has stronger overall reviews.
LogMeIn Rescue by GoTo vs. N-able Take Control both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of LogMeIn Rescue by GoTo vs. N-able Take Control, N-able Take Control offers more of the most popular features and tools than LogMeIn Rescue by GoTo.
In our pricing comparison of LogMeIn Rescue by GoTo vs. N-able Take Control, N-able Take Control's pricing starts at $25.5/month and is more affordable compared to LogMeIn Rescue by GoTo's starting cost of $108.25/month.
Our comparison of LogMeIn Rescue by GoTo vs. N-able Take Control shows that N-able Take Control scores higher in usability for ease of use, meets requirements, quality of support. LogMeIn Rescue by GoTo scores higher in learning curve, setup & support, ease of admin, but N-able Take Control has the best scores overall for system usability.
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