N-able Take Control
N-able Take Control
8 reviews
WH Score
9.0

Top N-able Take Control Features

What are the Best N-able Take Control Features?

N-able™ Take Control is a feature-rich remote access and support software designed to empower IT professionals in efficiently managing and troubleshooting client devices. With N-able™ Take Control, IT professionals can leverage a variety of powerful features to streamline their support processes. Some of the key features that make N-able™ Take Control stand out include:

  • Unattended Access: Remotely access and control client devices even when users are not present, enabling seamless maintenance and updates without disruption. 
  • Script Library: Access a collection of pre-built scripts that automate common tasks, saving time and effort in repetitive processes. 
  • Deployment Management: Remotely install and update software on client devices, ensuring consistent updates and reducing manual efforts.
  • Help Center: Benefit from a comprehensive knowledge base that offers troubleshooting resources and guidance for resolving common issues. 
  • Attended Support: Provide real-time support to clients when needed, fostering a collaborative and responsive support experience.
  • Batch Scripting and Registry Editing: Customize and manage client devices with advanced scripting and registry editing capabilities. 
  • Secrets Vaults: Safely store and manage sensitive information to ensure secure access and protection.
  • Phone Support: Access additional support resources through phone assistance, enhancing the support experience.
  • Training/Tutorial Features: Leverage training and tutorial resources to enhance IT professionals' knowledge and skills.

N-able™ Take Control's extensive feature set enables IT professionals to manage and support client devices efficiently, ensuring smooth operations and excellent customer experiences.


Remote Support Features

  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
  • Prevent System Sleep/Lock/Disconnect
  • Power Management

Conferencing Capabilities

  • Audio Conferencing

Chat/IM Management

  • Group Chat
  • Private Chat

Device Management

  • Device Discovery
  • Device Control
  • Device Isolation
  • Device Lockdown
  • Lock & Delete Lost/Stolen Devices
  • Bring Your Own Device (BYOD)
  • Device Lifecycle Management

Collaboration Tools

  • Screenshots

File Management

  • File Sharing
  • File Transfers

Reporting & Analytics

  • Dashboard
  • Diagnostic Reports
  • Device Analytics
  • Agent Analytics
  • Session Reports
  • Connection Reports

Recording

  • Session Recording

Drag-and-Drop Builders/Designers

  • Report Builder

Report Management

  • Report Filters
  • Report Sharing
  • Report Publishing

Systems/Administrative

  • Remote Monitoring & Management (RMM)
  • Administrator Management
  • Administrator Console
  • Agent Management
  • Agent Console
  • Centralized Console
  • Storage
  • Bulk Actions
  • Multi-Tenant Deployment
  • System Diagnostics

Language & Speech

  • Multilingual Interface

Customizable Items

  • Custom Alerts
  • Custom Reports
  • Custom Branding

Identity and Access Management (IAM)

  • User Provisioning/Deprovisioning
  • Multi-Factor Authentication (MFA)
  • App-Based Authentication
  • PIN-Based Access
  • Clientless Access
  • Guest Access
  • One-Time Use Links
  • Session Management

Cybersecurity Features

  • Encryption
  • IP Black/White List

Compliance Accreditations

  • HIPAA
  • GDPR

Reminders/Alerts

  • Email Alerts

Appointments/Scheduling

  • Report Scheduling
  • Session Scheduling

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • Technical Support
  • Help Center
  • Product Guide/Manual
  • Training/Tutorial

N-able Take Control Top Features Related Review


A
Amparo
Reviewed on 9 June 2023

The Perfect Tool for Remote Collaboration and Effective Remote Management.

Fantastic tool that I consider essential for our daily customer support. It enables us to help customers quickly and effectively.

Pros
  • Updates frequently to ensure your protection and offers the convenience of remote access to customers' PCs, allowing you to provide prompt assistance.
Cons
  • The two-screen option can be challenging, as it requires switching between screens instead of displaying both simultaneously, even if you have two screens.

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