Grasshopper vs. VirtualPBX: Which is Best? - Wheelhouse

Grasshopper vs. VirtualPBX: Which is Best?

Grasshopper vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Grasshopper vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Grasshopper Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.5
Usability Score:
8.1
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Grasshopper Pricing
Solo
Free
per phone number / per month
Partner
Free
per phone number / per month
Small Business
Free
per phone number / per month
VirtualPBX Pricing
Starter
$9
per user / per month
Pro
$17
per user / per month
Ultra
$28
per user / per month
Contact Center
Contact Us

Features

Grasshopper Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Grasshopper Pros & Cons
Pros
  • Cost-effective, Performs well, Simple and reliable.
Cons
  • None.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

Grasshopper Reviews
Top Favorable Review
B
Brian
Reviewed on Jul 2, 2021

Grasshopper is a VoIP system that is both affordable and dependable, offering performance comparable to that of more costly alternatives. It reliably makes sure all of my phone calls go through without any problems. It might not have many fancy features, but its dependability and ease of use make it a great option. It actually is unbeatable for the price.

Cost-effective, Performs well, Simple and reliable

None

Top Critical Review
J
Jacqueline
Reviewed on Jul 2, 2021

Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.

None

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

Grasshopper Alternatives
VirtualPBX Alternatives
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Grasshopper vs. VirtualPBX: Detailed Comparison

Grasshopper vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of Grasshopper vs. VirtualPBX, VirtualPBX has 17 user reviews and Grasshopper has 34. The average star rating for VirtualPBX is 4.94 while Grasshopper has an average rating of 4.41. VirtualPBX has more positive reviews than Grasshopper. Comparing Grasshopper vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

Grasshopper vs. VirtualPBX Best Features & Functionality: VirtualPBX

Grasshopper vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of Grasshopper vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than Grasshopper.

Grasshopper vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of Grasshopper vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to VirtualPBX's starting cost of $9/month.

Grasshopper vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of Grasshopper vs. VirtualPBX shows that VirtualPBX scores higher in usability for quality of support, ease of admin. Grasshopper scores higher in ease of use, meets requirements, learning curve, setup & support, but VirtualPBX has the best scores overall for system usability.

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