In our comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
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In our rating and review comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and GoToConnect has 36. The average star rating for PanTerra - Streams is 5 while GoToConnect has an average rating of 4.44. PanTerra - Streams has more positive reviews than GoToConnect. Comparing GoToConnect vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.
GoToConnect vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Remote Support Features, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Channels, Collaboration Tools, Customizable Items, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than GoToConnect.
In our pricing comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams's pricing starts at $20/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of GoToConnect vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for ease of use, learning curve, quality of support, ease of admin. GoToConnect scores higher in meets requirements, setup & support, but PanTerra - Streams has the best scores overall for system usability.
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