In our comparison of Eptica CRM vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of Eptica CRM vs. SugarCRM, SugarCRM has 39 user reviews and Eptica CRM has 1. The average star rating for SugarCRM is 4.07 while Eptica CRM has an average rating of 3. SugarCRM has more positive reviews than Eptica CRM. Comparing Eptica CRM vs. SugarCRM reviews, SugarCRM has stronger overall reviews.
Eptica CRM vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of Eptica CRM vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Eptica CRM.
In our pricing comparison of Eptica CRM vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of Eptica CRM vs. SugarCRM shows that SugarCRM scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. Eptica CRM scores higher in ease of use, but SugarCRM has the best scores overall for system usability.
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