In our comparison of Crexendo vs. West Telecom, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
N/A
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
N/A
I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
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In our rating and review comparison of Crexendo vs. West Telecom, Crexendo has 122 user reviews and West Telecom has 0. The average star rating for Crexendo is 4.86 while West Telecom has an average rating of 0.0. Crexendo has more positive reviews than West Telecom. Comparing Crexendo vs. West Telecom reviews, Crexendo has stronger overall reviews.
Crexendo vs. West Telecom both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. West Telecom, Crexendo offers more of the most popular features and tools than West Telecom.
In our pricing comparison of Crexendo vs. West Telecom, West Telecom's pricing starts at N/A/month and is more affordable compared to West Telecom's starting cost of N/A/month.
Our comparison of Crexendo vs. West Telecom shows that Crexendo scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. West Telecom scores higher in , but Crexendo has the best scores overall for system usability.
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