Crexendo vs. Grasshopper: Which is Best? - Wheelhouse

Crexendo vs. Grasshopper: Which is Best?

Crexendo vs. Grasshopper Best Overall: Crexendo

In our comparison of Crexendo vs. Grasshopper, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
Grasshopper Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.5
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

Grasshopper Pricing
Solo
Free
per phone number / per month
Partner
Free
per phone number / per month
Small Business
Free
per phone number / per month

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Grasshopper Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Grasshopper Pros & Cons
Pros
  • Cost-effective, Performs well, Simple and reliable.
Cons
  • None.

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Grasshopper Reviews
Top Favorable Review
B
Brian
Reviewed on Jul 2, 2021

Grasshopper is a VoIP system that is both affordable and dependable, offering performance comparable to that of more costly alternatives. It reliably makes sure all of my phone calls go through without any problems. It might not have many fancy features, but its dependability and ease of use make it a great option. It actually is unbeatable for the price.

Cost-effective, Performs well, Simple and reliable

None

Top Critical Review
J
Jacqueline
Reviewed on Jul 2, 2021

Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.

None

Alternatives

Crexendo Alternatives
Grasshopper Alternatives
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Crexendo vs. Grasshopper: Detailed Comparison

Crexendo vs. Grasshopper Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. Grasshopper, Crexendo has 122 user reviews and Grasshopper has 34. The average star rating for Crexendo is 4.86 while Grasshopper has an average rating of 4.41. Crexendo has more positive reviews than Grasshopper. Comparing Crexendo vs. Grasshopper reviews, Crexendo has stronger overall reviews.

Crexendo vs. Grasshopper Best Features & Functionality: Crexendo

Crexendo vs. Grasshopper both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Grasshopper, Crexendo offers more of the most popular features and tools than Grasshopper.

Crexendo vs. Grasshopper Best Pricing: Grasshopper

In our pricing comparison of Crexendo vs. Grasshopper, Grasshopper's pricing starts at Free/month and is more affordable compared to Grasshopper's starting cost of Free/month.

Crexendo vs. Grasshopper Best Usability: Crexendo

Our comparison of Crexendo vs. Grasshopper shows that Crexendo scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. Grasshopper scores higher in learning curve, setup & support, but Crexendo has the best scores overall for system usability.

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