C2 vs. Freshservice: Which is Best? - Wheelhouse

C2 vs. Freshservice: Which is Best?

C2 vs. Freshservice Best Overall: C2

In our comparison of C2 vs. Freshservice, C2 is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

C2 Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Freshservice Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

C2 Pricing
Named License
$49
per user / per month
Concurrent License
$65
per user / per month
Freshservice Pricing
Starter
$19
per user / per month
Growth
$49
per user / per month
Pro
$95
per user / per month
Enterprise
$119
per user / per month

Features

C2 Features
  • IT Service Management (ITSM)
  • SLA Management
  • Knowledge Base
  • IT Infrastructure Management (ITIM)
  • Multiple Company Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Storage
  • Content Sync
  • Email Sync
  • Project Sync
  • File Sync
  • Role Based Access Control (RBAC)
  • Session Management
Freshservice Features
  • IT Service Management (ITSM)
  • SLA Management
  • Knowledge Base
  • IT Infrastructure Management (ITIM)
  • Multiple Company Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Storage
  • Content Sync
  • Email Sync
  • Project Sync
  • File Sync
  • Role Based Access Control (RBAC)
  • Session Management

Pros & Cons

C2 Pros & Cons
Pros
    Cons
      Freshservice Pros & Cons
      Pros
        Cons

          Reviews

          C2 Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Freshservice Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          C2 Alternatives
          Freshservice Alternatives
          Add to Compare

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          C2 vs. Freshservice: Detailed Comparison

          C2 vs. Freshservice Top Ratings & Reviews: Freshservice

          In our rating and review comparison of C2 vs. Freshservice, Freshservice has 0 user reviews and C2 has 0. The average star rating for Freshservice is 0.0 while C2 has an average rating of 0.0. Freshservice has more positive reviews than C2. Comparing C2 vs. Freshservice reviews, Freshservice has stronger overall reviews.

          C2 vs. Freshservice Best Features & Functionality: Freshservice

          C2 vs. Freshservice both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Project Management Features, Help Desk Features, Workflow Automation, Reporting & Analytics, Cloud Management, Infrastructure Management, Incident Management, Asset Management, Task Management, Integration Options, Third-Party Integrations, Microsoft 365, Customizable Items, Collaboration Tools, Reminders/Alerts, Compliance Accreditations, After-Sales Service, Content Management, Governance, Risk, & Compliance (GRC). In our feature comparison of C2 vs. Freshservice, Freshservice offers more of the most popular features and tools than C2.

          C2 vs. Freshservice Best Pricing: Freshservice

          In our pricing comparison of C2 vs. Freshservice, Freshservice's pricing starts at $19/month and is more affordable compared to C2's starting cost of $49/month.

          C2 vs. Freshservice Best Usability: Freshservice

          Our comparison of C2 vs. Freshservice shows that Freshservice scores higher in usability for . C2 scores higher in , but Freshservice has the best scores overall for system usability.

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