In our comparison of Ameyo vs. Salesforce Service Cloud, Salesforce Service Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.
The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.
Working with this software has been enjoyable, it has eased our work, and the additional work that was formerly done has since been eliminated.
Collaboration with Outlook is simple-tasks that were performed via spreadsheets have been eliminated and its now cloud-based thanks to Outlook.
Quite costly, extremely frustrating downtime sometimes.
Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.
To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.
Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.
Aids in arranging sales processes at our corporation and is an incredible base for original reporting.
Aids in arranging sales operations and is a superb place to store all the data on your clients.
Insufficient account management aspects, excess fields in the former reporting which makes it difficult to pinpoint the most crucial records, and there’s no clear pipeline.
General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.
The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.
Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.
To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.
Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.
Working with this software has been enjoyable, it has eased our work, and the additional work that was formerly done has since been eliminated.
Collaboration with Outlook is simple-tasks that were performed via spreadsheets have been eliminated and its now cloud-based thanks to Outlook.
Quite costly, extremely frustrating downtime sometimes.
Aids in arranging sales processes at our corporation and is an incredible base for original reporting.
Aids in arranging sales operations and is a superb place to store all the data on your clients.
Insufficient account management aspects, excess fields in the former reporting which makes it difficult to pinpoint the most crucial records, and there’s no clear pipeline.
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In our rating and review comparison of Ameyo vs. Salesforce Service Cloud, Salesforce Service Cloud has 37 user reviews and Ameyo has 8. The average star rating for Salesforce Service Cloud is 4.54 while Ameyo has an average rating of 3.87. Salesforce Service Cloud has more positive reviews than Ameyo. Comparing Ameyo vs. Salesforce Service Cloud reviews, Salesforce Service Cloud has stronger overall reviews.
Ameyo vs. Salesforce Service Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Lead Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Channels, Chat/IM Management, Customizable Items, File Management, Systems/Administrative, Data Management, Identity and Access Management (IAM), Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Content Management, Learning Management, Course Management, After-Sales Service, Project Management Features. In our feature comparison of Ameyo vs. Salesforce Service Cloud, Salesforce Service Cloud offers more of the most popular features and tools than Ameyo.
In our pricing comparison of Ameyo vs. Salesforce Service Cloud, Salesforce Service Cloud's pricing starts at $25/month and is more affordable compared to Salesforce Service Cloud's starting cost of $25/month.
Our comparison of Ameyo vs. Salesforce Service Cloud shows that Salesforce Service Cloud scores higher in usability for ease of use, learning curve, setup & support. Ameyo scores higher in meets requirements, quality of support, ease of admin, but Salesforce Service Cloud has the best scores overall for system usability.
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