Ameyo vs. Centrical: Which is Best? - Wheelhouse

Ameyo vs. Centrical: Which is Best?

Ameyo vs. Centrical Best Overall: Centrical

In our comparison of Ameyo vs. Centrical, Centrical is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Ameyo Quick Info
WH Score:
8.3
Pricing Score:
8.6
Feature Score:
8.6
Usability Score:
7.7
Company Size:Small Business, Mid Market
Platforms:
Centrical Quick Info
WH Score:
9.3
Pricing Score:
8.5
Feature Score:
9.0
Usability Score:
8.9
Company Size:All Sizes
Platforms:

Pricing

Ameyo Pricing
Price Range
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* Vendor does not share prices.

Centrical Pricing
Price Range
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* Vendor does not share prices.

Features

Ameyo Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Complaint/Feedback Management
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Centrical Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Complaint/Feedback Management
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Ameyo Pros & Cons
Pros
  • The product offers the basic features for what it is built
  • If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
Cons
  • Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers
  • Addressing server stability is crucial for uninterrupted operations.
Centrical Pros & Cons
Pros
  • Features like sending Kudos, earning Badges, and participating in the Race add an element of competition and fun, contributing to a cohesive and motivated team.
Cons
  • Reporting issues, Unresolved reporting bugs.

Reviews

Ameyo Reviews
Top Favorable Review
R
Rodney
Reviewed on Jul 2, 2021

General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.

The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.

They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.

Top Critical Review
L
Lisa
Reviewed on Jul 2, 2021

Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.

To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.

Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.

Centrical Reviews
Top Favorable Review
P
Peter
Reviewed on Jul 2, 2021

The seamless tracking through an intuitive analytics tool is a definite plus. It's particularly valuable in fostering a sense of connection in today's prevalent work-from-home scenario.

Features like sending Kudos, earning Badges, and participating in the Race add an element of competition and fun, contributing to a cohesive and motivated team.

There's significant potential for growth and enhancement.

Top Critical Review
K
Karen
Reviewed on Jul 2, 2021

Centrical has revolutionized the way our remote staff operates. Curated content, Kudos-driven motivation, and smooth corporate communication have all increased engagement. Additionally, we're using its performance features to support staff members' development. Notwithstanding some rough reporting, Centrical has had a demonstrable positive overall impact on motivation, engagement, and efficient communication. As we add additional features, we can't wait to realize its full potential.

Streamlined communication, Increased employee engagement

Reporting issues, Unresolved reporting bugs

Alternatives

Ameyo Alternatives
Centrical Alternatives
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Ameyo vs. Centrical: Detailed Comparison

Ameyo vs. Centrical Top Ratings & Reviews: Centrical

In our rating and review comparison of Ameyo vs. Centrical, Centrical has 9 user reviews and Ameyo has 8. The average star rating for Centrical is 4.66 while Ameyo has an average rating of 3.87. Centrical has more positive reviews than Ameyo. Comparing Ameyo vs. Centrical reviews, Centrical has stronger overall reviews.

Ameyo vs. Centrical Best Features & Functionality: Centrical

Ameyo vs. Centrical both offer a strong set of features and functionality including Customer Management, Content Management, Reporting & Analytics, Systems/Administrative, Third-Party Integrations, Workforce Optimization, Supported Technologies, Survey Management, Project Management Features. In our feature comparison of Ameyo vs. Centrical, Centrical offers more of the most popular features and tools than Ameyo.

Ameyo vs. Centrical Best Pricing: Centrical

In our pricing comparison of Ameyo vs. Centrical, Centrical's pricing starts at N/A/month and is more affordable compared to Centrical's starting cost of N/A/month.

Ameyo vs. Centrical Best Usability: Centrical

Our comparison of Ameyo vs. Centrical shows that Centrical scores higher in usability for ease of use, learning curve. Ameyo scores higher in meets requirements, quality of support, ease of admin, but Centrical has the best scores overall for system usability.

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