Centrical

Centrical

9 reviews

WH Score

9.3

Top Centrical Features

What are the Best Centrical Features?

Customer Management

Complaint/Feedback Management

Content Management System (CMS) Features

Knowledge Management

Reporting & Analytics

Progress Reports
Dashboard
KPI Tracking
Agent Analytics
Surveys/Questionnaires/Polls

Systems/Administrative

Low-Code/No-Code Development

Third-Party Integrations

Salesforce
SAP
Oracle
AWS

Workforce Optimization

Skill Management
Performance Management
Culture & Well-Being Management

Supported Technologies

Artificial Intelligence (AI)

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Popular Centrical Comparisons

RingCentral Contact Center

Salesforce Service Cloud

More popular comparisons

Research & Articles

Best WH Scored Centrical Alternatives

9.1

RingCentral Contact Center

9.0

Salesforce Service Cloud

8.9

8.9

More Alternatives

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