Alliance Phones vs. Vonage: Which is Best? - Wheelhouse

Alliance Phones vs. Vonage: Which is Best?

Alliance Phones vs. Vonage Best Overall: Vonage

In our comparison of Alliance Phones vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alliance Phones Quick Info
WH Score:
7.9
Pricing Score:
7.8
Feature Score:
8.3
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Alliance Phones Pricing
Easy Plus
$29.97
per user / per month
Simplicity Plus
$24.97
per user / per month
Effortless Plus
$19.97
per user / per month
Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Alliance Phones Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID

Pros & Cons

Alliance Phones Pros & Cons
Pros
  • Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system
  • The provider asked us to change the router as we were suffering from poor voice quality and call-droppings
  • At that point, we decided to change our services and go for Alliance Phones
  • Their team worked exclusively and quickly to solve our issues within 2 minutes
  • They did something with our existing router telling us about an option being there
  • Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office
  • Thank you!.
Cons
  • Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

Alliance Phones Reviews
Top Favorable Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Top Critical Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

Alliance Phones Alternatives
Vonage Alternatives
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Alliance Phones vs. Vonage: Detailed Comparison

Alliance Phones vs. Vonage Top Ratings & Reviews: Alliance Phones

In our rating and review comparison of Alliance Phones vs. Vonage, Alliance Phones has 2 user reviews and Vonage has 71. The average star rating for Alliance Phones is 4.5 while Vonage has an average rating of 4.33. Alliance Phones has more positive reviews than Vonage. Comparing Alliance Phones vs. Vonage reviews, Alliance Phones has stronger overall reviews.

Alliance Phones vs. Vonage Best Features & Functionality: Vonage

Alliance Phones vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Alliance Phones vs. Vonage, Vonage offers more of the most popular features and tools than Alliance Phones.

Alliance Phones vs. Vonage Best Pricing: Vonage

In our pricing comparison of Alliance Phones vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Alliance Phones's starting cost of $29.97/month.

Alliance Phones vs. Vonage Best Usability: Vonage

Our comparison of Alliance Phones vs. Vonage shows that Vonage scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Alliance Phones scores higher in meets requirements, but Vonage has the best scores overall for system usability.

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