Alliance Phones vs. Crexendo: Which is Best? - Wheelhouse

Alliance Phones vs. Crexendo: Which is Best?

Alliance Phones vs. Crexendo Best Overall: Crexendo

In our comparison of Alliance Phones vs. Crexendo, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alliance Phones Quick Info
WH Score:
7.9
Pricing Score:
7.8
Feature Score:
8.3
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

Alliance Phones Pricing
Easy Plus
$29.97
per user / per month
Simplicity Plus
$24.97
per user / per month
Effortless Plus
$19.97
per user / per month
Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Alliance Phones Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID
Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID

Pros & Cons

Alliance Phones Pros & Cons
Pros
  • Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system
  • The provider asked us to change the router as we were suffering from poor voice quality and call-droppings
  • At that point, we decided to change our services and go for Alliance Phones
  • Their team worked exclusively and quickly to solve our issues within 2 minutes
  • They did something with our existing router telling us about an option being there
  • Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office
  • Thank you!.
Cons
  • Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.
Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Reviews

Alliance Phones Reviews
Top Favorable Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Top Critical Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Alternatives

Alliance Phones Alternatives
Crexendo Alternatives
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Alliance Phones vs. Crexendo: Detailed Comparison

Alliance Phones vs. Crexendo Top Ratings & Reviews: Crexendo

In our rating and review comparison of Alliance Phones vs. Crexendo, Crexendo has 122 user reviews and Alliance Phones has 2. The average star rating for Crexendo is 4.86 while Alliance Phones has an average rating of 4.5. Crexendo has more positive reviews than Alliance Phones. Comparing Alliance Phones vs. Crexendo reviews, Crexendo has stronger overall reviews.

Alliance Phones vs. Crexendo Best Features & Functionality: Crexendo

Alliance Phones vs. Crexendo both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Alliance Phones vs. Crexendo, Crexendo offers more of the most popular features and tools than Alliance Phones.

Alliance Phones vs. Crexendo Best Pricing: Crexendo

In our pricing comparison of Alliance Phones vs. Crexendo, Crexendo's pricing starts at N/A/month and is more affordable compared to Crexendo's starting cost of N/A/month.

Alliance Phones vs. Crexendo Best Usability: Crexendo

Our comparison of Alliance Phones vs. Crexendo shows that Crexendo scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Alliance Phones scores higher in , but Crexendo has the best scores overall for system usability.

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