8x8 X Series vs. VoIPstudio: Which is Best? - Wheelhouse

8x8 X Series vs. VoIPstudio: Which is Best?

8x8 X Series vs. VoIPstudio Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. VoIPstudio, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
VoIPstudio Quick Info
WH Score:
8.7
Pricing Score:
8.6
Feature Score:
8.3
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
VoIPstudio Pricing
Pay As You Go
$4.99
per user / per month
2K Bundle
$16.99
per user / per month
Enterprise
Contact Us

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
VoIPstudio Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
VoIPstudio Pros & Cons
Pros
  • Reasonably priced for the quality, easy to manage and responsive team.
Cons
  • While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world
  • Not a useful app for us at all.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

VoIPstudio Reviews
Top Favorable Review
D
Denise
Reviewed on Jul 2, 2021

I can hardly complain about the quality of VoIPStudio considering the price it is available at. The software allows for easy and effective management via a desktop application. Users have access to dashboards that provide useful information. Although, the mobile application needs to be refined as it has quite a few bugs.

Reasonably priced for the quality, easy to manage and responsive team

Mobile application has bugs

Top Critical Review
E
Eric
Reviewed on Jul 2, 2021

Good and cheap for international calls and the number looks like a foreign one.

While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world. Not a useful app for us at all.

Alternatives

8x8 X Series Alternatives
VoIPstudio Alternatives
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8x8 X Series vs. VoIPstudio: Detailed Comparison

8x8 X Series vs. VoIPstudio Top Ratings & Reviews: VoIPstudio

In our rating and review comparison of 8x8 X Series vs. VoIPstudio, VoIPstudio has 34 user reviews and 8x8 X Series has 75. The average star rating for VoIPstudio is 4.61 while 8x8 X Series has an average rating of 3.72. VoIPstudio has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. VoIPstudio reviews, VoIPstudio has stronger overall reviews.

8x8 X Series vs. VoIPstudio Best Features & Functionality: VoIPstudio

8x8 X Series vs. VoIPstudio both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Language & Speech, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Zoho, Systems/Administrative, Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. VoIPstudio, VoIPstudio offers more of the most popular features and tools than 8x8 X Series.

8x8 X Series vs. VoIPstudio Best Pricing: 8x8 X Series

In our pricing comparison of 8x8 X Series vs. VoIPstudio, 8x8 X Series's pricing starts at $24/month and is more affordable compared to VoIPstudio's starting cost of $4.99/month.

8x8 X Series vs. VoIPstudio Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. VoIPstudio shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support. VoIPstudio scores higher in quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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