3CX vs. VirtualPBX: Which is Best? - Wheelhouse

3CX vs. VirtualPBX: Which is Best?

3CX vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of 3CX vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

3CX Quick Info
WH Score:
8.4
Pricing Score:
7.7
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

3CX Pricing
3CX Free
Free
per year
3CX SMB
$175
per year
3CX PRO
$145
per year
3CX ENT
$180
per year
VirtualPBX Pricing
Starter
$9
per user / per month
Pro
$17
per user / per month
Ultra
$28
per user / per month
Contact Center
Contact Us

Features

3CX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

3CX Pros & Cons
Pros
  • Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
Cons
  • Poor client care service.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

3CX Reviews
Top Favorable Review
B
Brandon
Reviewed on Jul 2, 2021

Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.

It frequently logs me out, and logging back in requires support assistance- a very lengthy process.

Top Critical Review
G
Gerald
Reviewed on Jul 2, 2021

If the software was commissioned appropriately, services could be much better.

Using it is simple and quick, and using the app it is possible to access it via phone.

Poor client care service.

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

3CX Alternatives
VirtualPBX Alternatives
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3CX vs. VirtualPBX: Detailed Comparison

3CX vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of 3CX vs. VirtualPBX, VirtualPBX has 17 user reviews and 3CX has 88. The average star rating for VirtualPBX is 4.94 while 3CX has an average rating of 4.32. VirtualPBX has more positive reviews than 3CX. Comparing 3CX vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

3CX vs. VirtualPBX Best Features & Functionality: VirtualPBX

3CX vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Supported Channels, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of 3CX vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than 3CX.

3CX vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of 3CX vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to VirtualPBX's starting cost of $9/month.

3CX vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of 3CX vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. 3CX scores higher in learning curve, but VirtualPBX has the best scores overall for system usability.

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