3CX vs. Crexendo: Which is Best? - Wheelhouse

3CX vs. Crexendo: Which is Best?

3CX vs. Crexendo Best Overall: Crexendo

In our comparison of 3CX vs. Crexendo, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

3CX Quick Info
WH Score:
8.4
Pricing Score:
7.7
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

3CX Pricing
3CX Free
Free
per year
3CX SMB
$175
per year
3CX PRO
$145
per year
3CX ENT
$180
per year
Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

3CX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

3CX Pros & Cons
Pros
  • Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
Cons
  • Poor client care service.
Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Reviews

3CX Reviews
Top Favorable Review
B
Brandon
Reviewed on Jul 2, 2021

Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.

It frequently logs me out, and logging back in requires support assistance- a very lengthy process.

Top Critical Review
G
Gerald
Reviewed on Jul 2, 2021

If the software was commissioned appropriately, services could be much better.

Using it is simple and quick, and using the app it is possible to access it via phone.

Poor client care service.

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Alternatives

3CX Alternatives
Crexendo Alternatives
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3CX vs. Crexendo: Detailed Comparison

3CX vs. Crexendo Top Ratings & Reviews: Crexendo

In our rating and review comparison of 3CX vs. Crexendo, Crexendo has 122 user reviews and 3CX has 88. The average star rating for Crexendo is 4.86 while 3CX has an average rating of 4.32. Crexendo has more positive reviews than 3CX. Comparing 3CX vs. Crexendo reviews, Crexendo has stronger overall reviews.

3CX vs. Crexendo Best Features & Functionality: Crexendo

3CX vs. Crexendo both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of 3CX vs. Crexendo, Crexendo offers more of the most popular features and tools than 3CX.

3CX vs. Crexendo Best Pricing: Crexendo

In our pricing comparison of 3CX vs. Crexendo, Crexendo's pricing starts at N/A/month and is more affordable compared to Crexendo's starting cost of N/A/month.

3CX vs. Crexendo Best Usability: Crexendo

Our comparison of 3CX vs. Crexendo shows that Crexendo scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. 3CX scores higher in learning curve, but Crexendo has the best scores overall for system usability.

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