UseResponse
UseResponse
10 reviews
WH Score
8.0

UseResponse Pricing

How much does UseResponse cost?

UseResponse offers two pricing models depending on the deployment method: Enterprise Cloud, priced at $19 per user, and the On-Premise Solution, available for $250 per user.

Crafted to address distinct needs, the Enterprise Cloud is made for small to medium-sized enterprises with its cost-effective, hassle-free feature set. Cloud accessibility helps bypass hardware requirements, channeling resources efficiently towards improving customer service. 

On the other hand, the On-Premise Solution, an emporium of control and ownership, empowers businesses at $250 per user. Self-hosted on-site, customization and advanced security are tailored with larger entities in mind for strict regulatory compliance. 

Enterprise Cloud
Free
per user / per month
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing
On-Premise Solution
Free
per user / per year
  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Linking
  • Ticket Routing

UseResponse Top Pricing Related Review


W
Wendy
Reviewed on 5 November 2019

This system helped give us insight into our customer issues and what was causing unhappy customers.

Pros
  • Installation is simple, end users use it easily, the support is fantastic, it has great value for money, it is scalable, configurable, and functionality is ever advancing, and it has a crucial on premise option.
Cons
  • Unavailable notification features.

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