TeamSupport
TeamSupport
5 reviews
WH Score
7.1

Top TeamSupport Features

What are the Best TeamSupport Features?

Supported Channels

  • Chat/IM
  • SMS
  • Email

Chat/IM Management

  • Chatbots

Language & Speech

  • Translations

Cash Flow Management

  • Revenue Management

Inventory Management

  • Item Tracking & Traceability

Reporting & Analytics

  • Service Analytics
  • Dashboard
  • Chat Reports
  • Sentiment Analysis
  • Customer Satisfaction Rating (CSAT)
  • Trend Reports

Customizable Items

  • Custom Workflows
  • Custom Widgets
  • Custom Branding

File Management

  • File Sharing

Portal Types

  • Customer/Client Portal

Systems/Administrative

  • SLA Management
  • Sandbox

Integration Options

  • APIs
  • SDKs

Third-Party Integrations

  • Twitter
  • Slack
  • Dropbox
  • MailChimp
  • Zapier

Help Desk Features

  • Ticket Assign
  • Ticket Lifecycle Management

Compliance Accreditations

  • HIPAA
  • GDPR

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • Technical Support
  • Product Guide/Manual

TeamSupport Top Features Related Review

F
Frank
Reviewed on 28 August 2023

Effective Ticket Tracking

This is a great product that works effectively, and the support is top-notch.

Pros
  • The ability to generate reports to view all tickets for my organization is a valuable feature.
Cons
  • Lack of the ability to include the same response for multiple tickets (duplicates)
  • Limited integration options with other software
View All TeamSupport Reviews

Have you used TeamSupport in the past?

Help other people find the right software by sharing your TeamSupport experience.

Popular TeamSupport Comparisons

TeamSupport
TeamSupport
vs
Act!
Act!
TeamSupport
TeamSupport
vs
Pipedrive
Pipedrive
TeamSupport
TeamSupport
vs
Creatio
Creatio
TeamSupport
TeamSupport
vs
OnePageCRM
OnePageCRM
More popular comparisons

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Best TeamSupport Alternatives

Act!
Act!
8.7
Pipedrive
Pipedrive
8.7
Creatio
Creatio
8.6
OnePageCRM
OnePageCRM
8.9
More Alternatives

Explore Articles

The right software for your business

Get your personalized recommendations now.