In our comparison of Act! vs. TeamSupport, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
TeamSupport offers extreme customization, allowing users to tailor their dashboards using reports to fit their specific needs. This flexibility is invaluable, as it caters to various roles within the organization.
The support provided by TeamSupport is outstanding.
The system's wiki lacks customization and doesn't integrate well with other articles.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
TeamSupport offers extreme customization, allowing users to tailor their dashboards using reports to fit their specific needs. This flexibility is invaluable, as it caters to various roles within the organization.
The support provided by TeamSupport is outstanding.
The system's wiki lacks customization and doesn't integrate well with other articles.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
TeamSupport offers extreme customization, allowing users to tailor their dashboards using reports to fit their specific needs. This flexibility is invaluable, as it caters to various roles within the organization.
The support provided by TeamSupport is outstanding.
The system's wiki lacks customization and doesn't integrate well with other articles.
TeamSupport offers extreme customization, allowing users to tailor their dashboards using reports to fit their specific needs. This flexibility is invaluable, as it caters to various roles within the organization.
The support provided by TeamSupport is outstanding.
The system's wiki lacks customization and doesn't integrate well with other articles.
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In our rating and review comparison of Act! vs. TeamSupport, TeamSupport has 5 user reviews and Act! has 141. The average star rating for TeamSupport is 4.6 while Act! has an average rating of 4.03. TeamSupport has more positive reviews than Act!. Comparing Act! vs. TeamSupport reviews, TeamSupport has stronger overall reviews.
Act! vs. TeamSupport both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. TeamSupport, Act! offers more of the most popular features and tools than TeamSupport.
In our pricing comparison of Act! vs. TeamSupport, TeamSupport's pricing starts at N/A/month and is more affordable compared to TeamSupport's starting cost of N/A/month.
Our comparison of Act! vs. TeamSupport shows that Act! scores higher in usability for learning curve, quality of support. TeamSupport scores higher in ease of use, meets requirements, setup & support, ease of admin, but Act! has the best scores overall for system usability.
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