Goldmine CRM offers real-time access to the current processes of your sales and customer service teams. With Goldmine, you also have an instant insight into your customer data, which is crucial to the daily decisions of these teams and management.
Goldmine CRM provides customer information in one easy to reach place. Sales, service and marketing teams have a consistent view of data and facts about all areas of the organization. Users get contact list views as the system cements rapid navigation to detailed information about each customer.
The company offers CRM solutions in three versions:
GoldMine Premium Edition consolidates all customer information in a single repository, allowing your sales, marketing and support teams consistent access to all the information that each of your employees may need.
The system provides a convenient means of searching for any information field, and the versatile classification and grouping of your customers by any criteria of any complexity.
A brief overview of GoldMine:
The Goldmine CRM Dashboard allows instant access to customer data. Dashboards allow users a quick look at relevant information. Moreover, CRM Outlook Integration supports for activity and e-mail management.
The tool makes the whole life cycle of a relationship clear, organized and accessible with a focus on productivity gains, higher customer satisfaction, revenue increases, cost efficiency, better analysis and effective management.
Our team members soon became accustomed to this product's user-friendly interface. One particularly useful tool that makes scheduling easy is the calendar function. I have not yet encountered any downsides. It's the ideal fit for our requirements, providing a clear answer devoid of needless complications. Our primary objective with this product is to increase staff transparency, and it's successfully achieving that as well as streamlining processes and enhancing coordination.
Rushing the implementation may result in subpar performance and dissatisfaction.
The Average Wheelhouse score for the Customer Relationship Management (CRM) category is 7.8
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