In our comparison of Act! vs. GoldMine, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
We moved to another software due to GMs restricted incorporation abilities despite the software largely performing majority of the job.
Largely, GM performed what it required us to perform, we managed to maintain adequate profiles on all of our potential students plus our past communication with them, on the systems left hand side, you could also see a running list of the student profiles you were formerly viewing, thus, moving back to their page was simple when necessary.
Not very intuitive, has an outdated interface, its integration abilities are very limited-it wouldn't allow us to interact with potential students straightway from the system nor would it allow us to plan their visits to campus-leading to a decline in the effectiveness of our office's work.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
We're able to maintain a detailed accounting of our past client interactions and special pricing and relationship-based data. Further, it helps us to recollect the crucial information for tailored service.
It helps is keeping track of our client relationships and recording vital client details and history.
Lack of incorporation features in the version we're using.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
We moved to another software due to GMs restricted incorporation abilities despite the software largely performing majority of the job.
Largely, GM performed what it required us to perform, we managed to maintain adequate profiles on all of our potential students plus our past communication with them, on the systems left hand side, you could also see a running list of the student profiles you were formerly viewing, thus, moving back to their page was simple when necessary.
Not very intuitive, has an outdated interface, its integration abilities are very limited-it wouldn't allow us to interact with potential students straightway from the system nor would it allow us to plan their visits to campus-leading to a decline in the effectiveness of our office's work.
We're able to maintain a detailed accounting of our past client interactions and special pricing and relationship-based data. Further, it helps us to recollect the crucial information for tailored service.
It helps is keeping track of our client relationships and recording vital client details and history.
Lack of incorporation features in the version we're using.
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In our rating and review comparison of Act! vs. GoldMine, Act! has 141 user reviews and GoldMine has 34. The average star rating for Act! is 4.03 while GoldMine has an average rating of 3.85. Act! has more positive reviews than GoldMine. Comparing Act! vs. GoldMine reviews, Act! has stronger overall reviews.
Act! vs. GoldMine both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. GoldMine, Act! offers more of the most popular features and tools than GoldMine.
In our pricing comparison of Act! vs. GoldMine, GoldMine's pricing starts at Free/month and is more affordable compared to GoldMine's starting cost of Free/month.
Our comparison of Act! vs. GoldMine shows that Act! scores higher in usability for learning curve, ease of admin. GoldMine scores higher in ease of use, meets requirements, setup & support, quality of support, but Act! has the best scores overall for system usability.
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