Enghouse Interactive Call Center Software Solutions
Price not provided by vendor
Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Outbound Calling
International Calling
Caller ID
Call Queue
Automatic Call Distribution (ACD)
IVR
Number Porting
Voice
Chat/IM
Email
Social Media
Chatbots
Call Log Reports
Forecasting
Dashboard
Call Analytics
IVR Reports
Custom Greetings
Custom Forms
Campaign Builder
Data Masking
Role Based Access Control (RBAC)
Biometric Authentication
Data Security
Quality Management
APIs
Salesforce
SugarCRM
Keap
HIPAA
Knowledge Management
Artificial Intelligence (AI)
Email Support
Chat Support
Technical Support
Forum
Product Guide/Manual
Training/Tutorial
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