CRMNEXT
CRMNEXT
5 reviews
WH Score
8.3

Top CRMNEXT Features

What are the Best CRMNEXT Features?


Customer Management

  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management

Lead Management

  • Lead Generation
  • Lead Distribution

Supported Channels

  • Social Media

Reporting & Analytics

  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis

Customizable Items

  • Custom Fields

Portal Types

  • Customer/Client Portal

Systems/Administrative

  • Low-Code/No-Code Development

Project Management Features

  • Workflow Management

Data Management

  • Database Maintenance

Integration Options

  • APIs

Help Desk Features

  • Ticket Assign

Course Management

  • Course Library

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)

After-Sales Service

  • Phone Support

CRMNEXT Top Features Related Review


S
Selina
Reviewed on 3 May 2023

CRM review

Overall, the experience with CRMnext has been quite positive, and it offers a comprehensive set of features that meet all the requirements of a CRM tool.

Pros
  • One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner
  • Additionally, the document storage feature proved to be equally valuable in our operations.
Cons
  • Occasionally, while using this software, we encountered complexity in navigating through different screens, and certain functionalities were challenging to grasp, especially for new users
  • Providing training to newcomers became an additional responsibility.

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