Cisco Webex
Cisco Webex
335 reviews
WH Score
8.4

Top Cisco Webex Features

What are the Best Cisco Webex Features?


Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms

Remote Support Features

  • Screen Sharing

Chat/IM Management

  • Group Chat

Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold

Reporting & Analytics

  • ROI Reports
  • Case/Ticket Analytics
  • Daily Agenda

Collaboration Tools

  • Whiteboard
  • Emojis/Stickers

File Management

  • File Sharing

Language & Speech

  • Speech-to-Text

Systems/Administrative

  • Multiple Location Management

Third-Party Integrations

  • Salesforce
  • X
  • Google Analytics
  • Slack
  • Box
  • ADP

Microsoft 365

  • Microsoft Word

Cisco

  • Vidcast

After-Sales Service

  • Phone Support
  • Email Support

Supported Channels

  • Voice
  • SMS

Cisco Webex Top Features Related Review


R
Richard
Reviewed on 8 September 2019

It helps promote better team collaboration

Cisco WebEx is not your dream program for virtual meetings, but it’s definitely one the best software in the market today. It is a must-have, and I definitely recommend it.

Pros
  • I love WeBEx’s intuitiveness and accessibility
  • It also has an Outlook integration, which makes sending and receiving meeting invites a breeze
  • The screen-sharing feature is also very convenient as it gives me the option to share my work with other users
  • What I love about this particular feature is that it also gives me control on what I want to share, I can do full screen or just selected apps
  • It’s a program that I definitely use a lot daily.
Cons
  • Connecting to presentation mode is fine and smooth, but I sometimes encounter some delays with it
  • The interface design could be improved as well, it honestly looks outdated and boring.

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