Cisco Webex vs. RingCentral Video Solutions: Which is Best?

Cisco Webex vs. RingCentral Video Solutions: Which is Best?

Cisco Webex vs. RingCentral Video Solutions Best Overall: RingCentral Video Solutions

In our comparison of Cisco Webex vs. RingCentral Video Solutions, RingCentral Video Solutions is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cisco Webex Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
RingCentral Video Solutions Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
9.0
Company Size:All Sizes
Platforms:

Pricing

Cisco Webex Pricing
Price Range
Contact Us

* Vendor does not share prices.

RingCentral Video Solutions Pricing
RingCentral Video Pro
Free
per host / per month
RingCentral Video Pro+
$10.99
per host / per month

Features

Cisco Webex Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Mute/Unmute
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
RingCentral Video Solutions Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Mute/Unmute
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

Cisco Webex Pros & Cons
Pros
  • Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.
Cons
  • The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.
RingCentral Video Solutions Pros & Cons
Pros
  • I like that I can have a separate phone number for business purposes.
Cons
  • The only thing I wish they had was an option for Q&A during the hosted webinars.

Reviews

Cisco Webex Reviews
Top Favorable Review
P
Pedro
Reviewed on Jul 2, 2021

I really love the feature that enables me to pass controls from one use to the next. I’m enjoying the experience of using it for nearly all my video calling and meetings. I highly support the use of this software.

Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.

The audio connections is at times problematic.

Top Critical Review
L
Louise
Reviewed on Jul 2, 2021

The ideal software with complete functionality.

The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.

RingCentral Video Solutions Reviews
Top Favorable Review
C
Cindy
Reviewed on Jul 2, 2021

The product is helpful for conducting consultations over the phone.

I like that I can have a separate phone number for business purposes

Call quality is not consistent

Top Critical Review
D
Daniel
Reviewed on Jul 2, 2021

So, to sum it up, I think Ringcentral is a great video calling solution that offers stability and convenience. If you're looking for a reliable platform, I definitely recommend giving it a try!

One of the things I love about using Ringcentral is that I haven't faced any performance issues. The switch between device features is also seamless, which is a big plus. What's more, my customers don't need to install any applications to use it.

The only thing I wish they had was an option for Q&A during the hosted webinars.

Alternatives

Cisco Webex Alternatives
RingCentral Video Solutions Alternatives
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Cisco Webex vs. RingCentral Video Solutions: Detailed Comparison

Cisco Webex vs. RingCentral Video Solutions Top Ratings & Reviews: Cisco Webex

In our rating and review comparison of Cisco Webex vs. RingCentral Video Solutions, Cisco Webex has 335 user reviews and RingCentral Video Solutions has 6. The average star rating for Cisco Webex is 4.35 while RingCentral Video Solutions has an average rating of 3.33. Cisco Webex has more positive reviews than RingCentral Video Solutions. Comparing Cisco Webex vs. RingCentral Video Solutions reviews, Cisco Webex has stronger overall reviews.

Cisco Webex vs. RingCentral Video Solutions Best Features & Functionality: RingCentral Video Solutions

Cisco Webex vs. RingCentral Video Solutions both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Call Management & Administration, Reporting & Analytics, Collaboration Tools, File Management, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Cisco Webex vs. RingCentral Video Solutions, RingCentral Video Solutions offers more of the most popular features and tools than Cisco Webex.

Cisco Webex vs. RingCentral Video Solutions Best Pricing: RingCentral Video Solutions

In our pricing comparison of Cisco Webex vs. RingCentral Video Solutions, RingCentral Video Solutions's pricing starts at Free/month and is more affordable compared to RingCentral Video Solutions's starting cost of Free/month.

Cisco Webex vs. RingCentral Video Solutions Best Usability: RingCentral Video Solutions

Our comparison of Cisco Webex vs. RingCentral Video Solutions shows that RingCentral Video Solutions scores higher in usability for ease of use, learning curve, ease of admin. Cisco Webex scores higher in meets requirements, setup & support, quality of support, but RingCentral Video Solutions has the best scores overall for system usability.

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