MiTeam Meetings
MiTeam Meetings
15 reviews
WH Score
9.0

MiTeam Meetings Overview

What is MiTeam Meetings?

Mitel’s cloud business phone and collaboration solution, MiCloud Connect, is ideal for businesses who desire an all-in-one, easy-to-use VoIP solution. It’s easy to implement, use, manage and evolve making it ideal for growing businesses who need quick implementation, replication across locations, and simple management that doesn’t require a telecom background.

By combining an intuitive user experience and flexible service plans with Google Cloud’s proven availability you get the perfect combination of ease and reliability. On top of that, Mitel is committed to making it effortless every step of the way, so you can feel confident knowing your experience with Mitel will be as good as our software. Here's a sneak peek of what you can expect:

 

STREAMLINED ACTIVATION

From sales to activation to account management Mitel makes sure all teams are aligned, and you have access to knowledgeable experts to provide clear expectations and timelines for a smooth transition. The first impression is often the most important one; that’s why Mitel only brings on experienced, top-notch technicians to support our customers.

 

INTUITIVE USER EXPERIENCE

Purpose-built by Mitel, MiCloud Connect’s modern, intuitive UI delivers a seamless user experience across devices and endpoints. Our business VoIP plans come with robust, enterprise-grade collaboration tools so you don’t have to pay for multiple solutions. For administrators, Mitel phones are easy to provision, and the self-service admin portal makes user management hassle-free. Users will benefit from a complete business phone and collaboration solution with call control, screen sharing, video and audio conferencing, IM, team collaboration, task management, business SMS, contact center and native integrations seamlessly, securely and reliably from both their desktop and mobile devices.

 

BUILT ON GOOGLE CLOUD FOR HIGH AVAILABILITY, DEPENDABILITY & COMPLIANCE

Having a reliable cloud solution is top of mind for everyone, which is why Mitel partnered with an industry leader, Google Cloud, to deliver the security, reliability and scalability you demand. Google Cloud Platform delivers low latency, high availability and compliance such as HIPAA and SOC 2 so all verticals, inclusive of healthcare and finance can benefit from this service. Google Cloud is the same robust engine that powers 3 billion searches and 4 billion YouTube videos a day.

 

ABILITY TO EVOLVE

What you buy today, is not what you are stuck with tomorrow. Mitel provides monthly release enhancements so we’re constantly adding value without adding costs. MiCloud Connect’s flexible service plans ensure you never over pay for features you don’t use, making it easy to budget, grow and adjust as business demands change. Service plans and user permissions can be changed on-demand, directly from the admin portal without having to contact support.

 

CUSTOMER SUCCESS & SUPPORT

The last thing you want to do is spend your day on hold. Mitel offers a variety of tools and solutions to get support and answers quickly. MiCloud Connect’s knowledge base delivers online and mobile self-service tools, such as support articles with search functionality, a trust site so you are always in the loop of how our network is performing, and live chat for a quick and efficient way to resolve issues and get updates. On top of that, you will get a dedicated customer success manager who will serve as your go-to person for complex questions and strategy ideas.


Company:Mitel Networks Corp.
Platforms:

MiTeam Meetings Recent Reviews


L
Lee
Reviewed on 2 May 2023

Nice!

Currently, the product is mainly solving the need for team meetings. However, there is still a lot of room for improvement in order to compete with other software that is currently available in the market.

Pros
  • This app is pretty good, similar to other meeting apps, but it has a slightly different appearance compared to others
  • It serves its purpose for meetings, just like its competitors in terms of appearance.
Cons
  • As a new user, I find it a bit complicated to sign up for this tool because it doesn't appear on the home screen, which isn't a good idea in the market
  • I believe they should introduce something new for us to use, different from what the competitors offer.

J
Julie
Reviewed on 2 May 2023

Works great

The product resolves the need for a more streamlined video conferencing platform that seamlessly integrates into the company's workflow.

Pros
  • The meeting software encompasses all the necessary elements.
Cons
  • The user experience is not entirely seamless, with certain areas exhibiting choppy performance.

MiTeam Meetings Pricing


MiTeam Meetings - Video Conferencing
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MiTeam Meetings Pricing Details

MiTeam Meetings Key Features


Conferencing Capabilities
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Hand Raising
  • Webinars
  • Meeting Invitations
  • Meeting Lock
  • Speaker Identification
Presenter Controls
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
Remote Support Features
  • Screen Sharing
MiTeam Meetings Features Details

MiTeam Meetings Media


Videos

MiTeam Meetings Wheelhouse Score

9.0
What is this?

The Average Wheelhouse score for the Video Conferencing category is 8.2

MiTeam Meetings Scores

  • Ease of Use
    9.3
  • Meets Requirements
    8.3
  • Learning Curve
    7.6
  • Ease of Admin
    8

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