C2CRM
C2CRM
8 reviews
WH Score
7.7

Top C2CRM Features

What are the Best C2CRM Features?


Customer Management

  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management

Lead Management

  • Lead Generation

Supported Channels

  • SMS
  • Email

Campaign Types

  • Drip Campaigns

Accounting Features

  • Invoicing & Billing
  • Estimates & Quotations
  • Sales & Purchase Orders

Reporting & Analytics

  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring

Customizable Items

  • Custom Workflows

File Management

  • File Attachments

Systems/Administrative

  • Knowledge Base
  • Storage
  • Segmentation/Grouping

Data Management

  • Data Deduplication

Help Desk Features

  • Ticket Assign

Limits

  • Record Limit

C2CRM Top Features Related Review


J
James
Reviewed on 28 September 2023

Responsive Support with a Learning Curve

The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.

Pros
  • Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection.
Cons
  • While functional, it doesn't offer the level of ease-of-use that I would prefer.

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