C2CRM vs. Insightly: Which is Best? - Wheelhouse

C2CRM vs. Insightly: Which is Best?

C2CRM vs. Insightly Best Overall: Insightly

In our comparison of C2CRM vs. Insightly, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

C2CRM Quick Info
WH Score:
7.7
Pricing Score:
7.2
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

C2CRM Pricing
Core Package (Required)
$37
per user / per month
Sales (Add On)
$15
per user / per month
Marketing (Add On)
$15
per user / per month
Customer Service (Add On)
$15
per user / per month
Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month

Features

C2CRM Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Virtual Event Planning
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring
  • SMS
  • Email
Insightly Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Virtual Event Planning
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring
  • SMS
  • Email

Pros & Cons

C2CRM Pros & Cons
Pros
  • Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection.
Cons
  • SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Reviews

C2CRM Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.

Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection

While functional, it doesn't offer the level of ease-of-use that I would prefer.

Top Critical Review
S
Shirley
Reviewed on Jul 2, 2021

If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.

The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.

SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Alternatives

C2CRM Alternatives
8.7
8.6
Insightly Alternatives
8.7
8.6
Add to Compare

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C2CRM vs. Insightly: Detailed Comparison

C2CRM vs. Insightly Top Ratings & Reviews: C2CRM

In our rating and review comparison of C2CRM vs. Insightly, C2CRM has 8 user reviews and Insightly has 105. The average star rating for C2CRM is 4.5 while Insightly has an average rating of 4.06. C2CRM has more positive reviews than Insightly. Comparing C2CRM vs. Insightly reviews, C2CRM has stronger overall reviews.

C2CRM vs. Insightly Best Features & Functionality: Insightly

C2CRM vs. Insightly both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of C2CRM vs. Insightly, Insightly offers more of the most popular features and tools than C2CRM.

C2CRM vs. Insightly Best Pricing: Insightly

In our pricing comparison of C2CRM vs. Insightly, Insightly's pricing starts at $29/month and is more affordable compared to C2CRM's starting cost of $37/month.

C2CRM vs. Insightly Best Usability: Insightly

Our comparison of C2CRM vs. Insightly shows that Insightly scores higher in usability for learning curve, quality of support, ease of admin. C2CRM scores higher in ease of use, meets requirements, setup & support, but Insightly has the best scores overall for system usability.

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