Avaya Experience Platform
Avaya Experience Platform
12 reviews
WH Score
7.6

Avaya Experience Platform Pricing

How much does Avaya Experience Platform cost?

Digital
Price not provided by vendor
  • Bring Your Own Carrier (BYOC)
  • Skills-Based Routing
  • Queue-Based Routing
  • Time of Day Routing
  • Chat/IM
Voice
Price not provided by vendor
  • Inbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Speed Dialing
  • Preview Dialing
All Media
Price not provided by vendor
  • Inbound Calling
  • Bring Your Own Carrier (BYOC)
  • Automatic Call Distribution (ACD)
  • IVR
  • Speed Dialing
Create Your Own
Price not provided by vendor
  • Chatbots
  • Performance Evaluations
  • Text Analytics​
  • Knowledge Base

Avaya Experience Platform Top Pricing Related Review


O
Oscar
Reviewed on 22 January 2020

Great for any business

Our business has greatly improved due to having a good phone system installed. Connecting our remote workers instantly with contractors and customer is possible. Overall, having this affordable system is great and helpful.

Pros
  • Using it is very easy, programming it from a computer is possible, inputting many different internal and external numbers and transferring calls to them is possible, it has a great feature-the intercom function-you can easily switch to more private calling by just picking up the receiver when you’re speaking with colleagues about quick queries if you’re busy and need to work hands free.
Cons
  • To get to messages on the answer phone after having listened to them at once while retaining the client support number, there are very many options and buttons-you’ll spend numerous hours on the internet trying to locate it (the client support number).

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