VanillaSoft vs. VoltDelta: Which is Best? - Wheelhouse

VanillaSoft vs. VoltDelta: Which is Best?

VanillaSoft vs. VoltDelta Best Overall: VanillaSoft

In our comparison of VanillaSoft vs. VoltDelta, VanillaSoft is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

VanillaSoft Quick Info
WH Score:
9.1
Pricing Score:
8.9
Feature Score:
8.2
Usability Score:
9.1
Company Size:All Sizes
Platforms:
VoltDelta Quick Info
WH Score:
4.9
Pricing Score:
5.7
Feature Score:
5.6
Usability Score:
4.7
Company Size:Small Business
Platforms:

Pricing

VanillaSoft Pricing
VanillaSoft Multi-Channel Engagement Platform
$99
per user / per month
VoltDelta Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

VanillaSoft Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Softphone
  • Call Transfer
  • Call Screening
  • Voicemail
  • Automatic Call Distribution (ACD)
  • Screenpops
  • Progressive Dialing
  • Predictive Dialing
  • Call Scripting
  • Event-Driven Routing
  • Queue-Based Routing
  • Customer Profiling
VoltDelta Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Softphone
  • Call Transfer
  • Call Screening
  • Voicemail
  • Automatic Call Distribution (ACD)
  • Screenpops
  • Progressive Dialing
  • Predictive Dialing
  • Call Scripting
  • Event-Driven Routing
  • Queue-Based Routing
  • Customer Profiling

Pros & Cons

VanillaSoft Pros & Cons
Pros
  • Easy to use, Fast and convenient calling.
Cons
  • Email client is a bit difficult to use and doesn't have a very modern look to it
  • Occasional service outages hamper productivity, but this is not often.
VoltDelta Pros & Cons
Pros
    Cons

      Reviews

      VanillaSoft Reviews
      Top Favorable Review
      R
      Richard
      Reviewed on Jul 2, 2021

      Because of this program's exceptional user-friendliness, my task of reaching out to contributors on behalf of my campus organization was considerably more effective. I cherished how simple it was to utilize, enabling me to communicate with others in a timely and efficient manner. To better meet our demands, the caller ID feature might be enhanced.

      Easy to use, Fast and convenient calling

      Caller ID capability needs to be better

      Top Critical Review
      J
      Joseph
      Reviewed on Jul 2, 2021

      We completely trust this software. We don’t have to use paper anymore now. Everything is digital. It is very beneficial for call centers.

      It is a very easy program. The layout is really wonderful. The dashboard is awesome. Call scripting is simple, reporting is fantastic, and workflow is efficient.

      Email client is a bit difficult to use and doesn't have a very modern look to it. Occasional service outages hamper productivity, but this is not often.

      VoltDelta Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      VanillaSoft Alternatives
      VoltDelta Alternatives
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      VanillaSoft vs. VoltDelta: Detailed Comparison

      VanillaSoft vs. VoltDelta Top Ratings & Reviews: VanillaSoft

      In our rating and review comparison of VanillaSoft vs. VoltDelta, VanillaSoft has 20 user reviews and VoltDelta has 0. The average star rating for VanillaSoft is 4.85 while VoltDelta has an average rating of 0.0. VanillaSoft has more positive reviews than VoltDelta. Comparing VanillaSoft vs. VoltDelta reviews, VanillaSoft has stronger overall reviews.

      VanillaSoft vs. VoltDelta Best Features & Functionality: VanillaSoft

      VanillaSoft vs. VoltDelta both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Supported Channels, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Systems/Administrative, Governance, Risk, & Compliance (GRC), Course Management, After-Sales Service, Limits. In our feature comparison of VanillaSoft vs. VoltDelta, VanillaSoft offers more of the most popular features and tools than VoltDelta.

      VanillaSoft vs. VoltDelta Best Pricing: VoltDelta

      In our pricing comparison of VanillaSoft vs. VoltDelta, VoltDelta's pricing starts at N/A/month and is more affordable compared to VoltDelta's starting cost of N/A/month.

      VanillaSoft vs. VoltDelta Best Usability: VanillaSoft

      Our comparison of VanillaSoft vs. VoltDelta shows that VanillaSoft scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. VoltDelta scores higher in , but VanillaSoft has the best scores overall for system usability.

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