Twilio Voice vs. VoIPstudio: Which is Best? - Wheelhouse

Twilio Voice vs. VoIPstudio: Which is Best?

Twilio Voice vs. VoIPstudio Best Overall: Twilio Voice

In our comparison of Twilio Voice vs. VoIPstudio, Twilio Voice is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Twilio Voice Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
8.4
Company Size:Mid Market, Large Market
Platforms:
VoIPstudio Quick Info
WH Score:
8.7
Pricing Score:
8.6
Feature Score:
8.3
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Twilio Voice Pricing
Price Range
Contact Us

* Vendor does not share prices.

VoIPstudio Pricing
Pay As You Go
$4.99
per user / per month
2K Bundle
$16.99
per user / per month
Enterprise
Contact Us

Features

Twilio Voice Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • Softphone
  • SIP Trunking
  • Caller ID
  • Call Waiting
VoIPstudio Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • Softphone
  • SIP Trunking
  • Caller ID
  • Call Waiting

Pros & Cons

Twilio Voice Pros & Cons
Pros
  • I appreciate the seamless integration with our CRM system, allowing for smooth and efficient communication with our clients
  • The system has proven to be glitch-free and easy to use
  • Additionally, being able to alternate between call providers such as HubSpot and Twilio provides flexibility and cost-effectiveness
  • The call quality is excellent, ensuring clear and reliable conversations
  • Overall, it contributes to improved efficiency in our communication processes.
Cons
  • While I have generally had a satisfactory experience with Twilio for marketing purposes, I have a need for more advanced analytical data about my target audience's interaction with text-based marketing content.
VoIPstudio Pros & Cons
Pros
  • Reasonably priced for the quality, easy to manage and responsive team.
Cons
  • While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world
  • Not a useful app for us at all.

Reviews

Twilio Voice Reviews
Top Favorable Review
J
Jacqueline
Reviewed on Jul 2, 2021

Implementing this system into your CRM system would be a great decision. It serves as a user-friendly, one-stop solution with seamless interfaces. The ease of adding users, purchasing numbers, and effective forwarding capabilities enhance the overall experience. The reliability of the product is commendable, with prompt outage notifications and efficient resolutions. The support team is highly responsive and even offers assistance with code integration. Considering the large user base of Twilio, it is highly advisable to integrate this system into your business for enhanced communication capabilities. Integration is straightforward and the overall satisfaction with Twilio as a call provider is high.

I appreciate the seamless integration with our CRM system, allowing for smooth and efficient communication with our clients. The system has proven to be glitch-free and easy to use. Additionally, being able to alternate between call providers such as HubSpot and Twilio provides flexibility and cost-effectiveness. The call quality is excellent, ensuring clear and reliable conversations. Overall, it contributes to improved efficiency in our communication processes.

I have not encountered any issues or drawbacks with this call provider. It stands out as one of the best options available in the market, offering seamless integration and exceptional performance.

Top Critical Review
S
Sue
Reviewed on Jul 2, 2021

Twilio solves the problem of automating text-based communication with customers, allowing you to engage with them beyond traditional channels like emails. By leveraging Twilio, you can expand your customer engagement to platforms such as Telegram, WhatsApp, and Facebook Messenger. This benefit helps in diversifying your communication channels and reaching your audience through platforms they are actively using. Additionally, Twilio's opt-out feature ensures that your SMS marketing campaigns are targeted and well-received by interested customers, enhancing the effectiveness of your marketing efforts.

One of the key advantages of Twilio, from a marketing perspective, is the option it provides to your target audience to opt-out of your SMS marketing campaigns. This feature ensures that you are engaging only those customers via text messages who are genuinely interested in receiving marketing messages from your organization. This targeted approach helps in maintaining a positive relationship with your audience.

While I have generally had a satisfactory experience with Twilio for marketing purposes, I have a need for more advanced analytical data about my target audience's interaction with text-based marketing content.

VoIPstudio Reviews
Top Favorable Review
D
Denise
Reviewed on Jul 2, 2021

I can hardly complain about the quality of VoIPStudio considering the price it is available at. The software allows for easy and effective management via a desktop application. Users have access to dashboards that provide useful information. Although, the mobile application needs to be refined as it has quite a few bugs.

Reasonably priced for the quality, easy to manage and responsive team

Mobile application has bugs

Top Critical Review
E
Eric
Reviewed on Jul 2, 2021

Good and cheap for international calls and the number looks like a foreign one.

While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world. Not a useful app for us at all.

Alternatives

Twilio Voice Alternatives
VoIPstudio Alternatives
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Twilio Voice vs. VoIPstudio: Detailed Comparison

Twilio Voice vs. VoIPstudio Top Ratings & Reviews: VoIPstudio

In our rating and review comparison of Twilio Voice vs. VoIPstudio, VoIPstudio has 34 user reviews and Twilio Voice has 100. The average star rating for VoIPstudio is 4.61 while Twilio Voice has an average rating of 4.1. VoIPstudio has more positive reviews than Twilio Voice. Comparing Twilio Voice vs. VoIPstudio reviews, VoIPstudio has stronger overall reviews.

Twilio Voice vs. VoIPstudio Best Features & Functionality: Twilio Voice

Twilio Voice vs. VoIPstudio both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Language & Speech, Workflow Automation, Supported Channels, Chat/IM Management, Conferencing Capabilities, Enhancements & Personalization, Customizable Items, Integration Options, Third-Party Integrations, Compliance Accreditations, Systems/Administrative, Cybersecurity Features, After-Sales Service. In our feature comparison of Twilio Voice vs. VoIPstudio, Twilio Voice offers more of the most popular features and tools than VoIPstudio.

Twilio Voice vs. VoIPstudio Best Pricing: VoIPstudio

In our pricing comparison of Twilio Voice vs. VoIPstudio, VoIPstudio's pricing starts at $4.99/month and is more affordable compared to VoIPstudio's starting cost of $4.99/month.

Twilio Voice vs. VoIPstudio Best Usability: Twilio Voice

Our comparison of Twilio Voice vs. VoIPstudio shows that Twilio Voice scores higher in usability for setup & support, ease of admin. VoIPstudio scores higher in ease of use, meets requirements, learning curve, quality of support, but Twilio Voice has the best scores overall for system usability.

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