In our comparison of Switchvox Cloud vs. Vantage Unified Communications MAXvoice, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
The layout of the interface has been well thought out making the overall user experience a positive one.
Easy to use, well designed interface, web-based access
No dedicated app for softphone
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
After a couple of discouraging experiences with other similar products, I'm happy I chose Vantage. This is the ideal solution for a growing business. Call clarity is excellent and their support team has been more than helpful.
High vocal clarity on calls, great customer service, can be accessed from anywhere
None
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
The layout of the interface has been well thought out making the overall user experience a positive one.
Easy to use, well designed interface, web-based access
No dedicated app for softphone
After a couple of discouraging experiences with other similar products, I'm happy I chose Vantage. This is the ideal solution for a growing business. Call clarity is excellent and their support team has been more than helpful.
High vocal clarity on calls, great customer service, can be accessed from anywhere
None
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In our rating and review comparison of Switchvox Cloud vs. Vantage Unified Communications MAXvoice, Vantage Unified Communications MAXvoice has 11 user reviews and Switchvox Cloud has 22. The average star rating for Vantage Unified Communications MAXvoice is 4.81 while Switchvox Cloud has an average rating of 3.90. Vantage Unified Communications MAXvoice has more positive reviews than Switchvox Cloud. Comparing Switchvox Cloud vs. Vantage Unified Communications MAXvoice reviews, Vantage Unified Communications MAXvoice has stronger overall reviews.
Switchvox Cloud vs. Vantage Unified Communications MAXvoice both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Switchvox Cloud vs. Vantage Unified Communications MAXvoice, Switchvox Cloud offers more of the most popular features and tools than Vantage Unified Communications MAXvoice.
In our pricing comparison of Switchvox Cloud vs. Vantage Unified Communications MAXvoice, Vantage Unified Communications MAXvoice's pricing starts at N/A/month and is more affordable compared to Vantage Unified Communications MAXvoice's starting cost of N/A/month.
Our comparison of Switchvox Cloud vs. Vantage Unified Communications MAXvoice shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Vantage Unified Communications MAXvoice scores higher in learning curve, but Switchvox Cloud has the best scores overall for system usability.
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