Solve360 vs. SugarCRM: Which is Best? - Wheelhouse

Solve360 vs. SugarCRM: Which is Best?

Solve360 vs. SugarCRM Best Overall: SugarCRM

In our comparison of Solve360 vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Solve360 Quick Info
WH Score:
8.1
Pricing Score:
7.3
Feature Score:
7.7
Usability Score:
8.5
Company Size:Small Business, Mid Market
Platforms:
SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Solve360 Pricing
Solve CRM
Free
per user / per month
Solve Client Manager
$25
per user / per month
Both Products
Free
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Solve360 Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
SugarCRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration

Pros & Cons

Solve360 Pros & Cons
Pros
  • Excellent customer service, easy to use.
Cons
  • None.
SugarCRM Pros & Cons
Pros
  • Listing all my employees on my business page is easy with it.
Cons
  • A dated UI, tabs are poorly displayed.

Reviews

Solve360 Reviews
Top Favorable Review
B
Brandon
Reviewed on Jul 2, 2021

It was suggested to me by an IT company for my educational business, and I was intrigued by its capacity to gather data at every turn, from learner assessment and enrollment to continuous parent communication. The customer service was outstanding, and the software is very user-friendly. Customer Care was pleasant, informative, and attentive to my unique question. They eventually found a solution, which gave me the confidence to join up. My only small recommendation is that the platform's visual design might use some polish.

Excellent customer service, easy to use

Interface not organized

Top Critical Review
A
Anthony
Reviewed on Jul 2, 2021

This system is really useful, and I can simply access it thanks to its user-friendly layout. I like how easily the system works, and the integration procedure was flawless. The system's price is also unquestionably advantageous.

Easy to use, functional, competitively priced, third-party integration

None

SugarCRM Reviews
Top Favorable Review
C
Cynthia
Reviewed on Jul 2, 2021

General Comments: The big companies will find it very beneficial.

Listing all my employees on my business page is easy with it.

Email viewing is not attractive.

Top Critical Review
A
Anne
Reviewed on Jul 2, 2021

I have worked with Sugar CRM and created numerous add-ons for consulting projects.

Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

A dated UI, tabs are poorly displayed.

Alternatives

Solve360 Alternatives
8.7
8.6
SugarCRM Alternatives
8.7
8.6
Add to Compare

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Solve360 vs. SugarCRM: Detailed Comparison

Solve360 vs. SugarCRM Top Ratings & Reviews: Solve360

In our rating and review comparison of Solve360 vs. SugarCRM, Solve360 has 5 user reviews and SugarCRM has 39. The average star rating for Solve360 is 4.8 while SugarCRM has an average rating of 4.07. Solve360 has more positive reviews than SugarCRM. Comparing Solve360 vs. SugarCRM reviews, Solve360 has stronger overall reviews.

Solve360 vs. SugarCRM Best Features & Functionality: SugarCRM

Solve360 vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Solve360 vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Solve360 .

Solve360 vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of Solve360 vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.

Solve360 vs. SugarCRM Best Usability: Solve360

Our comparison of Solve360 vs. SugarCRM shows that Solve360 scores higher in usability for ease of use, ease of admin. SugarCRM scores higher in meets requirements, learning curve, setup & support, quality of support, but Solve360 has the best scores overall for system usability.

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