Freshsales vs. Salesforce Sales Cloud: Which is Best?

Freshsales vs. Salesforce Sales Cloud: Which is Best?

Freshsales vs. Salesforce Sales Cloud Best Overall: Salesforce Sales Cloud

In our comparison of Freshsales vs. Salesforce Sales Cloud, Salesforce Sales Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshsales Quick Info
WH Score:
8.0
Pricing Score:
7.5
Feature Score:
7.4
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Salesforce Sales Cloud Quick Info
WH Score:
8.5
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month
Salesforce Sales Cloud Pricing
Starter
$25
per user / per month
Professional
$75
per user / per month
Enterprise
$150
per user / per month
Unlimited
$300
per user / per month

Features

Freshsales Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • Voice
  • Chat/IM
  • Email
  • Service Analytics
Salesforce Sales Cloud Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • Voice
  • Chat/IM
  • Email
  • Service Analytics

Pros & Cons

Freshsales Pros & Cons
Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • Perhaps they could offer even more monitors for free
  • .
Salesforce Sales Cloud Pros & Cons
Pros
  • Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.
Cons
  • For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Reviews

Freshsales Reviews
Top Favorable Review
S
Steven
Reviewed on Jul 2, 2021

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.

I wish it offered even more detailed reports.

Top Critical Review
E
Erica
Reviewed on Jul 2, 2021

It's accessible even to those without prior experience, allowing for quick utilization.

The ease of use is truly remarkable.

Perhaps they could offer even more monitors for free.

Salesforce Sales Cloud Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

My present corporation has been using Constant Contact prior to my arrival and it wasn’t managed well due to certain reasons. I joined in during the onboarding process of Salesforce and there years later, we’ve managed to standardize our data, make it uniform and accessible with ease, all with very minimal effort. Emails are arranged to be disseminated once every week depending on the templates initially created by our onboarding process. Further, we’ve managed to move our marketing employees to greater analytical projects that have offered us the edge we required to be on course to make our profit-sharing bonus numbers for once in many years.

Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.

Pardot reporting has a few irritating restrictions and at times Salesforce incorporation with plug-ins can be quite hard if they weren’t installed during the original onboarding.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

The ability to infer and configure every information you require.

Salesforce exposes everything, every sales information you require or you need can be traced and displayed, and you can arrange your leads and accounts to precisely how you need it.

For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Alternatives

Freshsales Alternatives
8.7
8.6
Salesforce Sales Cloud Alternatives
8.7
8.6
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Freshsales vs. Salesforce Sales Cloud: Detailed Comparison

Freshsales vs. Salesforce Sales Cloud Top Ratings & Reviews: Salesforce Sales Cloud

In our rating and review comparison of Freshsales vs. Salesforce Sales Cloud, Salesforce Sales Cloud has 97 user reviews and Freshsales has 11. The average star rating for Salesforce Sales Cloud is 4.52 while Freshsales has an average rating of 4.45. Salesforce Sales Cloud has more positive reviews than Freshsales. Comparing Freshsales vs. Salesforce Sales Cloud reviews, Salesforce Sales Cloud has stronger overall reviews.

Freshsales vs. Salesforce Sales Cloud Best Features & Functionality: Salesforce Sales Cloud

Freshsales vs. Salesforce Sales Cloud both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Campaign Types, Accounting Features, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Project Management Features, Data Management, Identity and Access Management (IAM), Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Freshsales vs. Salesforce Sales Cloud, Salesforce Sales Cloud offers more of the most popular features and tools than Freshsales.

Freshsales vs. Salesforce Sales Cloud Best Pricing: Salesforce Sales Cloud

In our pricing comparison of Freshsales vs. Salesforce Sales Cloud, Salesforce Sales Cloud's pricing starts at $25/month and is more affordable compared to Salesforce Sales Cloud's starting cost of $25/month.

Freshsales vs. Salesforce Sales Cloud Best Usability: Salesforce Sales Cloud

Our comparison of Freshsales vs. Salesforce Sales Cloud shows that Salesforce Sales Cloud scores higher in usability for learning curve, setup & support. Freshsales scores higher in ease of use, meets requirements, quality of support, ease of admin, but Salesforce Sales Cloud has the best scores overall for system usability.

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