Freshsales
Freshsales
11 reviews
WH Score
8.0

Top Freshsales Features

What are the Best Freshsales Features?


Customer Management

  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management

Contact Management

  • Contact Lifecycle Management

Supported Channels

  • Voice
  • Chat/IM
  • Email

Reporting & Analytics

  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
  • Bot Analytics
  • Lead Scoring

Drag-and-Drop Builders/Designers

  • Campaign Builder

Project Management Features

  • Team Management

Third-Party Integrations

  • WhatsApp

Supported Technologies

  • Artificial Intelligence (AI)

After-Sales Service

  • Phone Support
  • Dedicated Account Manager

Freshsales Top Features Related Review


S
Steven
Reviewed on 20 August 2023

Reliable Website Monitoring Tool

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • I wish it offered even more detailed reports

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