In our comparison of ProProfs Desk vs. ServiceDesk Plus, ServiceDesk Plus is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Simple to upgrade, has a simple to operate and smooth GUI, amazing support, and nearly all you require is somewhere on their web.
It doesn’t notify you after a ticket has expired or has been open for a certain number of days.
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After working on a free trial for 2 years, I found it very helpful due to easy setup and configuration. Our ticket handling has increased considerably. Small and medium can adopt it conveniently.
The user-friendly and stable app, easy to set up, dashboard at a glance widgets, preventive maintenance set up, customized templates.
Updates should be available at a click. But updates are difficult and too many. Customer support is not prompt. The cost involved in buying related apps like Zoho reporting.
Simple to upgrade, has a simple to operate and smooth GUI, amazing support, and nearly all you require is somewhere on their web.
It doesn’t notify you after a ticket has expired or has been open for a certain number of days.
After working on a free trial for 2 years, I found it very helpful due to easy setup and configuration. Our ticket handling has increased considerably. Small and medium can adopt it conveniently.
The user-friendly and stable app, easy to set up, dashboard at a glance widgets, preventive maintenance set up, customized templates.
Updates should be available at a click. But updates are difficult and too many. Customer support is not prompt. The cost involved in buying related apps like Zoho reporting.
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In our rating and review comparison of ProProfs Desk vs. ServiceDesk Plus, ServiceDesk Plus has 30 user reviews and ProProfs Desk has 0. The average star rating for ServiceDesk Plus is 4.43 while ProProfs Desk has an average rating of 0.0. ServiceDesk Plus has more positive reviews than ProProfs Desk. Comparing ProProfs Desk vs. ServiceDesk Plus reviews, ServiceDesk Plus has stronger overall reviews.
ProProfs Desk vs. ServiceDesk Plus both offer a strong set of features and functionality including Helpdesk Features, Remote Support Features, Systems/Administrative, Project Management Features, Systems Change Management, Workflow Automation, Reporting & Analytics, Supported Channels, File Management, Phone System Features, Call Management & Administration, Portal Types, Collaboration Tools, Language & Speech, Customizable Items, Data Management, Asset Management. In our feature comparison of ProProfs Desk vs. ServiceDesk Plus, ServiceDesk Plus offers more of the most popular features and tools than ProProfs Desk.
In our pricing comparison of ProProfs Desk vs. ServiceDesk Plus, ServiceDesk Plus's pricing starts at $10/month and is more affordable compared to ServiceDesk Plus's starting cost of $10/month.
Our comparison of ProProfs Desk vs. ServiceDesk Plus shows that ServiceDesk Plus scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. ProProfs Desk scores higher in , but ServiceDesk Plus has the best scores overall for system usability.
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