In our comparison of Pipedrive vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
General Comments: The system does everything for me. A great helper for me. Bravo!
A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.
Not many cons as such except that it is focused on B2B selling but can be adjusted easily.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
General comments: I would not recommend it. Other products in the market are offering much better results.
A great sales CRM. Visualization and automation are wonderful.
Pipedrive is somewhat buggy. Limited functions disappoint me a lot.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
General Comments: The system does everything for me. A great helper for me. Bravo!
A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.
Not many cons as such except that it is focused on B2B selling but can be adjusted easily.
General comments: I would not recommend it. Other products in the market are offering much better results.
A great sales CRM. Visualization and automation are wonderful.
Pipedrive is somewhat buggy. Limited functions disappoint me a lot.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of Pipedrive vs. SugarCRM, Pipedrive has 58 user reviews and SugarCRM has 39. The average star rating for Pipedrive is 4.53 while SugarCRM has an average rating of 4.07. Pipedrive has more positive reviews than SugarCRM. Comparing Pipedrive vs. SugarCRM reviews, Pipedrive has stronger overall reviews.
Pipedrive vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Drag-and-Drop Builders/Designers, Reporting & Analytics, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of Pipedrive vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Pipedrive.
In our pricing comparison of Pipedrive vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.
Our comparison of Pipedrive vs. SugarCRM shows that SugarCRM scores higher in usability for setup & support. Pipedrive scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but SugarCRM has the best scores overall for system usability.
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