Pipedrive vs. Salesforce Sales Cloud: Which is Best?

Pipedrive vs. Salesforce Sales Cloud: Which is Best?

Pipedrive vs. Salesforce Sales Cloud Best Overall: Pipedrive

In our comparison of Pipedrive vs. Salesforce Sales Cloud, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Salesforce Sales Cloud Quick Info
WH Score:
8.5
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Pipedrive Pricing
Essential
$9.9
per user / per month
Advanced
$19.9
per user / per month
Professional
$39.9
per user / per month
Enterprise
$59.9
per user / per month
Salesforce Sales Cloud Pricing
Starter
$25
per user / per month
Professional
$75
per user / per month
Enterprise
$150
per user / per month
Unlimited
$300
per user / per month

Features

Pipedrive Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Group Email
  • Campaign Builder
  • Workflow Builder
  • Activity Logs
  • Service Analytics
  • Call Log Reports
  • Forecasting
  • Revenue Reports
  • Link Tracking
  • Dashboard
  • Email Reports
  • Document Open Tracking
Salesforce Sales Cloud Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Group Email
  • Campaign Builder
  • Workflow Builder
  • Activity Logs
  • Service Analytics
  • Call Log Reports
  • Forecasting
  • Revenue Reports
  • Link Tracking
  • Dashboard
  • Email Reports
  • Document Open Tracking

Pros & Cons

Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.
Salesforce Sales Cloud Pros & Cons
Pros
  • Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.
Cons
  • For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Reviews

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Salesforce Sales Cloud Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

My present corporation has been using Constant Contact prior to my arrival and it wasn’t managed well due to certain reasons. I joined in during the onboarding process of Salesforce and there years later, we’ve managed to standardize our data, make it uniform and accessible with ease, all with very minimal effort. Emails are arranged to be disseminated once every week depending on the templates initially created by our onboarding process. Further, we’ve managed to move our marketing employees to greater analytical projects that have offered us the edge we required to be on course to make our profit-sharing bonus numbers for once in many years.

Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.

Pardot reporting has a few irritating restrictions and at times Salesforce incorporation with plug-ins can be quite hard if they weren’t installed during the original onboarding.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

The ability to infer and configure every information you require.

Salesforce exposes everything, every sales information you require or you need can be traced and displayed, and you can arrange your leads and accounts to precisely how you need it.

For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Alternatives

Pipedrive Alternatives
8.7
8.6
Salesforce Sales Cloud Alternatives
8.7
8.6
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Pipedrive vs. Salesforce Sales Cloud: Detailed Comparison

Pipedrive vs. Salesforce Sales Cloud Top Ratings & Reviews: Pipedrive

In our rating and review comparison of Pipedrive vs. Salesforce Sales Cloud, Pipedrive has 58 user reviews and Salesforce Sales Cloud has 97. The average star rating for Pipedrive is 4.53 while Salesforce Sales Cloud has an average rating of 4.52. Pipedrive has more positive reviews than Salesforce Sales Cloud. Comparing Pipedrive vs. Salesforce Sales Cloud reviews, Pipedrive has stronger overall reviews.

Pipedrive vs. Salesforce Sales Cloud Best Features & Functionality: Pipedrive

Pipedrive vs. Salesforce Sales Cloud both offer a strong set of features and functionality including Customer Management, Lead Management, Email Management, Reporting & Analytics, Supported Channels, Conferencing Capabilities, Cash Flow Management, Inventory Management, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Pipedrive vs. Salesforce Sales Cloud, Pipedrive offers more of the most popular features and tools than Salesforce Sales Cloud.

Pipedrive vs. Salesforce Sales Cloud Best Pricing: Salesforce Sales Cloud

In our pricing comparison of Pipedrive vs. Salesforce Sales Cloud, Salesforce Sales Cloud's pricing starts at $25/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.

Pipedrive vs. Salesforce Sales Cloud Best Usability: Pipedrive

Our comparison of Pipedrive vs. Salesforce Sales Cloud shows that Pipedrive scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. Salesforce Sales Cloud scores higher in setup & support, but Pipedrive has the best scores overall for system usability.

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