Pega Platform vs. Pipedrive: Which is Best? - Wheelhouse

Pega Platform vs. Pipedrive: Which is Best?

Pega Platform vs. Pipedrive Best Overall: Pega Platform

In our comparison of Pega Platform vs. Pipedrive, Pega Platform is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Pega Platform Quick Info
WH Score:
8.8
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Pega Platform Pricing
Price Range
Contact Us

* Vendor does not share prices.

Pipedrive Pricing

N/A

Features

Pega Platform Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Email
  • Social Media
  • Website
  • Skills-Based Routing
  • Language Detection
  • APIs
  • Webhooks
  • Video Conferencing
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Robotic Process Automation (RPA)
  • Group Email
Pipedrive Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Email
  • Social Media
  • Website
  • Skills-Based Routing
  • Language Detection
  • APIs
  • Webhooks
  • Video Conferencing
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Robotic Process Automation (RPA)
  • Group Email

Pros & Cons

Pega Platform Pros & Cons
Pros
  • PEGA is an amazing software that excels in rapidly constructing complex business solutions
  • Its versatility extends to seamlessly transitioning these solutions into various applications, including Chatbots, leveraging cutting-edge technologies like AI.
Cons
  • The user interface could be more intuitive, and customization options are somewhat limited
  • Additionally, the cost of implementation and maintenance is on the higher side
  • It's worth noting that Pega's support service could benefit from some refinement.
Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.

Reviews

Pega Platform Reviews
Top Favorable Review
M
Marian
Reviewed on Jul 2, 2021

The primary objective is to streamline and optimize U.S. healthcare provider support, reducing both time and human efforts. PEGA has been instrumental in deploying Chatbots for enhanced customer experiences. The integration of Sortspoke further enhances document management.

PEGA is an amazing software that excels in rapidly constructing complex business solutions. Its versatility extends to seamlessly transitioning these solutions into various applications, including Chatbots, leveraging cutting-edge technologies like AI.

In instances where development hurdles arise, waiting for solutions from the PEGA team can extend over several weeks.

Top Critical Review
C
Chelsea
Reviewed on Jul 2, 2021

Pega has the potential to address a wide range of business use cases effectively. However, it requires careful consideration to determine where it best fits within your operations.

Impressive array of out-of-the-box features, from case flows to reporting, SLA management, and even integration capabilities with cloud applications like DocuSign and AWS services.

The user interface could be more intuitive, and customization options are somewhat limited. Additionally, the cost of implementation and maintenance is on the higher side. It's worth noting that Pega's support service could benefit from some refinement.

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Alternatives

Pega Platform Alternatives
8.8
8.6
Pipedrive Alternatives
8.8
8.6
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Pega Platform vs. Pipedrive: Detailed Comparison

Pega Platform vs. Pipedrive Top Ratings & Reviews: Pipedrive

In our rating and review comparison of Pega Platform vs. Pipedrive, Pipedrive has 57 user reviews and Pega Platform has 23. The average star rating for Pipedrive is 4.52 while Pega Platform has an average rating of 3.82. Pipedrive has more positive reviews than Pega Platform. Comparing Pega Platform vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

Pega Platform vs. Pipedrive Best Features & Functionality: Pega Platform

Pega Platform vs. Pipedrive both offer a strong set of features and functionality including Supported Channels, Call Routing Types, Language & Speech, Integration Options, Supported Technologies, After-Sales Service. In our feature comparison of Pega Platform vs. Pipedrive, Pega Platform offers more of the most popular features and tools than Pipedrive.

Pega Platform vs. Pipedrive Best Pricing: Pipedrive

In our pricing comparison of Pega Platform vs. Pipedrive, Pipedrive's pricing starts at 0/month and is more affordable compared to Pipedrive's starting cost of 0/month.

Pega Platform vs. Pipedrive Best Usability: Pipedrive

Our comparison of Pega Platform vs. Pipedrive shows that Pipedrive scores higher in usability for setup & support, ease of admin. Pega Platform scores higher in ease of use, meets requirements, learning curve, quality of support, but Pipedrive has the best scores overall for system usability.

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