In our comparison of Optum vs. eClinicalWorks, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."
I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.
It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.
I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.
However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."
I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.
It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.
The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.
I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.
However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
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In our rating and review comparison of Optum vs. eClinicalWorks, Optum has 2 user reviews and eClinicalWorks has 69. The average star rating for Optum is 4 while eClinicalWorks has an average rating of 3.40. Optum has more positive reviews than eClinicalWorks. Comparing Optum vs. eClinicalWorks reviews, Optum has stronger overall reviews.
Optum vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Optum vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Optum.
In our pricing comparison of Optum vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.
Our comparison of Optum vs. eClinicalWorks shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. eClinicalWorks scores higher in learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.
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