NextGen vs. Optum: Which is Best? - Wheelhouse

NextGen vs. Optum: Which is Best?

NextGen vs. Optum Best Overall: Optum

In our comparison of NextGen vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

NextGen Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

NextGen Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Test Ordering
Optum Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Test Ordering

Pros & Cons

NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

NextGen Alternatives
Optum Alternatives
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NextGen vs. Optum: Detailed Comparison

NextGen vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of NextGen vs. Optum, Optum has 2 user reviews and NextGen has 152. The average star rating for Optum is 4 while NextGen has an average rating of 3.99. Optum has more positive reviews than NextGen. Comparing NextGen vs. Optum reviews, Optum has stronger overall reviews.

NextGen vs. Optum Best Features & Functionality: NextGen

NextGen vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of NextGen vs. Optum, NextGen offers more of the most popular features and tools than Optum.

NextGen vs. Optum Best Pricing: Optum

In our pricing comparison of NextGen vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

NextGen vs. Optum Best Usability: Optum

Our comparison of NextGen vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. NextGen scores higher in learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

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