153 reviews
WH Score

NextGen Overview

What is NextGen?

Practices that use the NextGen Revenue Cycle Management solution see an 81% decrease in A/R days and achieve net collections of close to 98%. The solution’s first pass claim rate is as high as 97% and overall revenue increases by about 4%. The software offers a unified billing and collection service that takes over revenue collection while the practice can concentrate on handling their patients. Even regulatory issues are simplified. A large number of medical practices trust NextGen with their medical billing and collections and have commented positively on the advantages they have gained.


The benefits of using the NextGen RCM start even before medical practices begin using the solution. NextGen credentialing processes simplify provider enrollment and take these complex tasks away from the practice. A professional approach to credentialing saves money, time and malpractice suits that may arise due to incorrect credentialing.

Many medical practices struggle with the rising costs of running a practice and with frequent turnover of administrative staff. NextGen minimizes operating costs with their billing services and practices no longer have to worry about staffing issues. All critical billing work is handled by NextGen with well qualified and experienced staff that understands billing and coding and can customize the solution to meet any specific requirements your practice may have.  

Fees are based on a fixed percentage model that ensures that NextGen only gets paid out of the revenue that the practice generates. This provides comfort that no cash outflow occurs from the practice just because a billing service has been contracted.

The NextGen RCM solution integrates with all NextGen products as well as with any third-party tool your practice may be using. The solution is fully certified for Meaningful Use Stage II and supports ICD-10. . The solution is cloud based, implying that users do not have to procure any additional hardware to run it. In addition, any other regulatory changes will be implemented by the solution team and users will not be required to take any actions to upgrade their solution. 

NextGen Recent Reviews

Reviewed on 18 May 2024

Extremely handy, straightforward, and rapid.

After used a few different systems, NextGen is the easiest by far. It's a lot easier to use, far less complicated than Epic, and simple to pick up and get used to. It was easy for me to take up and consistently simple to utilize.

  • Very easy to use, User-friendly, Easy to learn and navigate, Easy to pick up and use fast.
  • None.

Reviewed on 29 December 2023

Consider Your Needs Carefully

Given the challenges, I hesitate to recommend this company or its software, especially when there are comparable options with superior features at similar price points.

  • It delivers standard EMR and Practice Management functionality.
  • The transition from other EMRs can be a significant challenge, requiring considerable manpower or costly migration rates
  • Account management and customer support teams exhibit disorganization and inefficiency, making it challenging to find prompt assistance
  • The pricing structure, based on a per-physician model, lacks flexibility, posing challenges when dealing with staff turnover
  • The company did not show fee flexibility during the COVID-19 pandemic.

NextGen Pricing

NextGen Medical Practice Management
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NextGen Pricing Details

NextGen Key Features

Medical Practice Management Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
Patient Management
  • Treatment Planning
  • Discharge Planning
Insurance Claim Management
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
NextGen Features Details

NextGen Media


NextGen Wheelhouse Score

What is this?

The Average Wheelhouse score for the Medical Practice Management category is 8.2

NextGen Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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