In our comparison of MSP Manager vs. ProProfs Desk, MSP Manager is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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After managing our procedure, we came to know that there is still a reporting issue. Continuously having issues is good for learning for staff on how to fix any problem.
This software has a new technology which doesn’t match with the ticketing process. Useful and helpful for staff for logging in this system to create tickets.
Hoping to track inventory easily. It could be good for the job but initially, it should be comprehensive for doing work smoothly.
N/A
SolarWinds Take Control proves to be a reliable solution for everyday remote use, demonstrating functionality and utility for managing remote desktop sessions.
The product effectively addresses the need for remote desktop sessions, providing users with a tool that facilitates remote management.
Blurriness on the user's screen when remoting in. While it doesn't hinder the ability to manage, the blurriness is perceived as a slight annoyance.
N/A
After managing our procedure, we came to know that there is still a reporting issue. Continuously having issues is good for learning for staff on how to fix any problem.
This software has a new technology which doesn’t match with the ticketing process. Useful and helpful for staff for logging in this system to create tickets.
Hoping to track inventory easily. It could be good for the job but initially, it should be comprehensive for doing work smoothly.
SolarWinds Take Control proves to be a reliable solution for everyday remote use, demonstrating functionality and utility for managing remote desktop sessions.
The product effectively addresses the need for remote desktop sessions, providing users with a tool that facilitates remote management.
Blurriness on the user's screen when remoting in. While it doesn't hinder the ability to manage, the blurriness is perceived as a slight annoyance.
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In our rating and review comparison of MSP Manager vs. ProProfs Desk, MSP Manager has 22 user reviews and ProProfs Desk has 0. The average star rating for MSP Manager is 4.22 while ProProfs Desk has an average rating of 0.0. MSP Manager has more positive reviews than ProProfs Desk. Comparing MSP Manager vs. ProProfs Desk reviews, MSP Manager has stronger overall reviews.
MSP Manager vs. ProProfs Desk both offer a strong set of features and functionality including Help Desk Features, Remote Support Features, Supported Channels, Accounting Features, File Management, Portal Types, Collaboration Tools, Workflow Automation, Language & Speech, Customizable Items, Reporting & Analytics, Recording , Systems/Administrative, Third-Party Integrations. In our feature comparison of MSP Manager vs. ProProfs Desk, MSP Manager offers more of the most popular features and tools than ProProfs Desk.
In our pricing comparison of MSP Manager vs. ProProfs Desk, ProProfs Desk's pricing starts at Free/month and is more affordable compared to ProProfs Desk's starting cost of Free/month.
Our comparison of MSP Manager vs. ProProfs Desk shows that MSP Manager scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. ProProfs Desk scores higher in , but MSP Manager has the best scores overall for system usability.
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