Mediafly vs. SugarCRM: Which is Best? - Wheelhouse

Mediafly vs. SugarCRM: Which is Best?

Mediafly vs. SugarCRM Best Overall: SugarCRM

In our comparison of Mediafly vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Mediafly Quick Info
WH Score:
8.2
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
7.7
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Mediafly Pricing
Price Range
Contact Us

* Vendor does not share prices.

SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Mediafly Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Campaign Orchestration
  • Sales/Marketing Calendar
  • Contact Database
  • Contact Groups
SugarCRM Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Campaign Orchestration
  • Sales/Marketing Calendar
  • Contact Database
  • Contact Groups

Pros & Cons

Mediafly Pros & Cons
Pros
  • The low administrative overhead due to their support model sets IS2 apart from similar products
  • The activity capture feature outperforms SF Inbox.
Cons
  • One downside of IS is that it requires some configuration and a learning curve for new users
  • However, the reviewer's sales rep was helpful in ensuring they were set up correctly
  • Overall, IS has improved the reviewer's day-to-day reporting, forecasting, and deal insight processes, making them smoother and more efficient.
SugarCRM Pros & Cons
Pros
  • Listing all my employees on my business page is easy with it.
Cons
  • A dated UI, tabs are poorly displayed.

Reviews

Mediafly Reviews
Top Favorable Review
K
Katie
Reviewed on Jul 2, 2021

IS2 impressively anticipates the questions businesses need answers to and offers ready-made reports and dashboards. The recent addition of automatic activity data ingestion from sales reps enhances the platform's utility.

The low administrative overhead due to their support model sets IS2 apart from similar products. The activity capture feature outperforms SF Inbox.

Like most platforms of this nature, IS2 isn't a plug-and-play solution. Implementing it may reveal discrepancies in your processes that can affect your data quality.

Top Critical Review
D
Dale
Reviewed on Jul 2, 2021

One of the best features of IS is its powerful out-of-the-box analytics. Previously, the reviewer used Salesforce for day-to-day reporting, but found that creating custom reports took a lot of time and effort. With IS, it's much easier to analyze data such as the number of calls required to generate a certain amount of revenue or the likelihood of an opportunity closing. This has made the reviewer feel like they were previously driving blind.

One downside of IS is that it requires some configuration and a learning curve for new users. However, the reviewer's sales rep was helpful in ensuring they were set up correctly. Overall, IS has improved the reviewer's day-to-day reporting, forecasting, and deal insight processes, making them smoother and more efficient.

SugarCRM Reviews
Top Favorable Review
C
Cynthia
Reviewed on Jul 2, 2021

General Comments: The big companies will find it very beneficial.

Listing all my employees on my business page is easy with it.

Email viewing is not attractive.

Top Critical Review
A
Anne
Reviewed on Jul 2, 2021

I have worked with Sugar CRM and created numerous add-ons for consulting projects.

Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

A dated UI, tabs are poorly displayed.

Alternatives

Mediafly Alternatives
8.7
8.6
SugarCRM Alternatives
8.7
8.6
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Mediafly vs. SugarCRM: Detailed Comparison

Mediafly vs. SugarCRM Top Ratings & Reviews: Mediafly

In our rating and review comparison of Mediafly vs. SugarCRM, Mediafly has 8 user reviews and SugarCRM has 39. The average star rating for Mediafly is 4.62 while SugarCRM has an average rating of 4.07. Mediafly has more positive reviews than SugarCRM. Comparing Mediafly vs. SugarCRM reviews, Mediafly has stronger overall reviews.

Mediafly vs. SugarCRM Best Features & Functionality: SugarCRM

Mediafly vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Mediafly vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Mediafly.

Mediafly vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of Mediafly vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.

Mediafly vs. SugarCRM Best Usability: SugarCRM

Our comparison of Mediafly vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, setup & support. Mediafly scores higher in ease of use, meets requirements, quality of support, ease of admin, but SugarCRM has the best scores overall for system usability.

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