LogMeIn Rescue by GoTo vs. Remote Desktop Manager: Which is Best?

LogMeIn Rescue by GoTo vs. Remote Desktop Manager: Which is Best?

LogMeIn Rescue by GoTo vs. Remote Desktop Manager Best Overall: Remote Desktop Manager

In our comparison of LogMeIn Rescue by GoTo vs. Remote Desktop Manager, Remote Desktop Manager is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LogMeIn Rescue by GoTo Quick Info
WH Score:
8.9
Pricing Score:
8.6
Feature Score:
8.2
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Remote Desktop Manager Quick Info
WH Score:
8.9
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.0
Company Size:Small Business, Mid Market
Platforms:

Pricing

LogMeIn Rescue by GoTo Pricing
LogMeIn Rescue by GoTo
$108.25
per user / per month
Remote Desktop Manager Pricing
Free
Free
per user / per month
Team
Contact Us

Features

LogMeIn Rescue by GoTo Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Remote Desktop Manager Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

LogMeIn Rescue by GoTo Pros & Cons
Pros
  • Rescue software excels in providing remote access to computers, especially when administrative rights are required
  • Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Cons
  • When controlling someone's device, the movement can be a bit slow.
Remote Desktop Manager Pros & Cons
Pros
  • Manages multiple connections types.
Cons
  • User interface on macOS version lacks native feel (icons, dialogs, preferences).

Reviews

LogMeIn Rescue by GoTo Reviews
Top Favorable Review
M
Mark
Reviewed on Jul 2, 2021

Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.

Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.

Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.

Top Critical Review
C
Carmen
Reviewed on Jul 2, 2021

I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems

I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.

When controlling someone's device, the movement can be a bit slow

Remote Desktop Manager Reviews
Top Favorable Review
C
Christopher
Reviewed on Jul 2, 2021

Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.

Manages multiple connections types.

AnyDesk native implementation would be an ideal addition.

Top Critical Review
R
Ronald
Reviewed on Jul 2, 2021

There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!

Doubles as a password manager for all connections. Ability to restore connections.

User interface on macOS version lacks native feel (icons, dialogs, preferences).

Alternatives

LogMeIn Rescue by GoTo Alternatives
Remote Desktop Manager Alternatives
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LogMeIn Rescue by GoTo vs. Remote Desktop Manager: Detailed Comparison

LogMeIn Rescue by GoTo vs. Remote Desktop Manager Top Ratings & Reviews: Remote Desktop Manager

In our rating and review comparison of LogMeIn Rescue by GoTo vs. Remote Desktop Manager, Remote Desktop Manager has 203 user reviews and LogMeIn Rescue by GoTo has 79. The average star rating for Remote Desktop Manager is 4.92 while LogMeIn Rescue by GoTo has an average rating of 4.53. Remote Desktop Manager has more positive reviews than LogMeIn Rescue by GoTo. Comparing LogMeIn Rescue by GoTo vs. Remote Desktop Manager reviews, Remote Desktop Manager has stronger overall reviews.

LogMeIn Rescue by GoTo vs. Remote Desktop Manager Best Features & Functionality: Remote Desktop Manager

LogMeIn Rescue by GoTo vs. Remote Desktop Manager both offer a strong set of features and functionality including Remote Support Features, File Management, Reporting & Analytics, Report Management, Data Migration, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features. In our feature comparison of LogMeIn Rescue by GoTo vs. Remote Desktop Manager, Remote Desktop Manager offers more of the most popular features and tools than LogMeIn Rescue by GoTo.

LogMeIn Rescue by GoTo vs. Remote Desktop Manager Best Pricing: Remote Desktop Manager

In our pricing comparison of LogMeIn Rescue by GoTo vs. Remote Desktop Manager, Remote Desktop Manager's pricing starts at Free/month and is more affordable compared to Remote Desktop Manager's starting cost of Free/month.

LogMeIn Rescue by GoTo vs. Remote Desktop Manager Best Usability: Remote Desktop Manager

Our comparison of LogMeIn Rescue by GoTo vs. Remote Desktop Manager shows that Remote Desktop Manager scores higher in usability for meets requirements, setup & support, ease of admin. LogMeIn Rescue by GoTo scores higher in ease of use, learning curve, quality of support, but Remote Desktop Manager has the best scores overall for system usability.

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