LiveVox vs. VoltDelta: Which is Best? - Wheelhouse

LiveVox vs. VoltDelta: Which is Best?

LiveVox vs. VoltDelta Best Overall: LiveVox

In our comparison of LiveVox vs. VoltDelta, LiveVox is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

LiveVox Quick Info
WH Score:
8.9
Pricing Score:
8.6
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:
VoltDelta Quick Info
WH Score:
4.8
Pricing Score:
5.7
Feature Score:
5.6
Usability Score:
4.7
Company Size:Small Business
Platforms:

Pricing

LiveVox Pricing
Price Range
Contact Us

* Vendor does not share prices.

VoltDelta Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

LiveVox Features
  • Inbound Calling
  • Outbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Auto Attendant
  • Call Flow
  • Event-Driven Routing
  • Customer Profiling
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
  • Chatbots
  • Performance Evaluations
VoltDelta Features
  • Inbound Calling
  • Outbound Calling
  • Automatic Call Distribution (ACD)
  • IVR
  • Auto Attendant
  • Call Flow
  • Event-Driven Routing
  • Customer Profiling
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
  • Chatbots
  • Performance Evaluations

Pros & Cons

LiveVox Pros & Cons
Pros
  • From Regulation F compliance to the meticulous handling of call recordings and data for legal proceedings, Livevox has been invaluable in resolving numerous issues.
Cons
  • The product is slightly on the pricier side than other vendors.
VoltDelta Pros & Cons
Pros
    Cons

      Reviews

      LiveVox Reviews
      Top Favorable Review
      D
      Diane
      Reviewed on Jul 2, 2021

      Having worked in call centers for over two decades and witnessed multiple platform transitions, I must commend Livevox for being exceptionally user-friendly. It consistently surpasses my expectations, delivering a dependable and personalized experience.

      From Regulation F compliance to the meticulous handling of call recordings and data for legal proceedings, Livevox has been invaluable in resolving numerous issues.

      None

      Top Critical Review
      D
      David
      Reviewed on Jul 2, 2021

      The use of the Auto Dialer for collection call campaigns has significantly enhanced our ability to reach out to customers.

      The system's stability, user-friendliness, and the accuracy of its reports are commendable.

      The product is slightly on the pricier side than other vendors.

      VoltDelta Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      LiveVox Alternatives
      VoltDelta Alternatives
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      LiveVox vs. VoltDelta: Detailed Comparison

      LiveVox vs. VoltDelta Top Ratings & Reviews: LiveVox

      In our rating and review comparison of LiveVox vs. VoltDelta, LiveVox has 14 user reviews and VoltDelta has 0. The average star rating for LiveVox is 4.57 while VoltDelta has an average rating of 0.0. LiveVox has more positive reviews than VoltDelta. Comparing LiveVox vs. VoltDelta reviews, LiveVox has stronger overall reviews.

      LiveVox vs. VoltDelta Best Features & Functionality: LiveVox

      LiveVox vs. VoltDelta both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Supported Channels, Chat/IM Management, Reporting & Analytics, Language & Speech, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Cybersecurity Features, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Compliance Accreditations, Supported Technologies. In our feature comparison of LiveVox vs. VoltDelta, LiveVox offers more of the most popular features and tools than VoltDelta.

      LiveVox vs. VoltDelta Best Pricing: VoltDelta

      In our pricing comparison of LiveVox vs. VoltDelta, VoltDelta's pricing starts at N/A/month and is more affordable compared to VoltDelta's starting cost of N/A/month.

      LiveVox vs. VoltDelta Best Usability: LiveVox

      Our comparison of LiveVox vs. VoltDelta shows that LiveVox scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. VoltDelta scores higher in , but LiveVox has the best scores overall for system usability.

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