In our comparison of Iperius Remote vs. Zoho Assist, Iperius Remote is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Provides a seamless experience, allowing effortless management of remote computers. While there is a minor issue with starting file transfers, overall, Iperius Remote is a great product. It has greatly benefited me by enabling quick and efficient support for my customers. With its help, I can promptly assist customers, providing effective remote support.
Ease of use for remote computer control. Remarkable efficiency. Seamless experience
Laggy file transfer initiation
Zoho Assist solves the problem of remote connectivity and allows for efficient collaboration. However, it would be beneficial if the requirement for application installation on the same PC could be eliminated, especially when using the same PC for multiple sessions.
I particularly like the seamless connectivity it offers, and the audio functionality is the most powerful feature. It works perfectly without any voice lag.
One aspect I dislike is the need to install the application on the same PCs every time.
Iperius Remote has left a positive impression on me with its intuitive and user-friendly screen. Using the software has been a seamless experience. Throughout the one year of usage, I have not encountered any negatives. As a data security company, Iperius Remote has proven to be an efficient solution for our remote assistance needs.
Intuitive and user-friendly screen. Efficient management of multiple remote computers simultaneously. Collaborative management of remote computers
None
Zoho Assist allows me, as a sole employee and business owner, to provide tech support to users worldwide. It enables me to efficiently address their technical issues. Additionally, Zoho Assist has been beneficial in terms of cost savings. As I cannot afford solutions like TeamViewer or GoToAssist, Zoho Assist provides a cost-effective alternative that meets my support needs.
I appreciate the extensive range of features available for free in Zoho Assist. The free version offers a lot of functionality, especially for a single technician. I also found the features available in the Standard edition to be valuable.
One aspect I disliked was that certain features, such as reboot and reconnect, as well as the Send Ctrl+Alt+Del feature, required payment. Additionally, I found it a bit disappointing that rebranding the software required the highest-level paid plan.
Provides a seamless experience, allowing effortless management of remote computers. While there is a minor issue with starting file transfers, overall, Iperius Remote is a great product. It has greatly benefited me by enabling quick and efficient support for my customers. With its help, I can promptly assist customers, providing effective remote support.
Ease of use for remote computer control. Remarkable efficiency. Seamless experience
Laggy file transfer initiation
Iperius Remote has left a positive impression on me with its intuitive and user-friendly screen. Using the software has been a seamless experience. Throughout the one year of usage, I have not encountered any negatives. As a data security company, Iperius Remote has proven to be an efficient solution for our remote assistance needs.
Intuitive and user-friendly screen. Efficient management of multiple remote computers simultaneously. Collaborative management of remote computers
None
Zoho Assist solves the problem of remote connectivity and allows for efficient collaboration. However, it would be beneficial if the requirement for application installation on the same PC could be eliminated, especially when using the same PC for multiple sessions.
I particularly like the seamless connectivity it offers, and the audio functionality is the most powerful feature. It works perfectly without any voice lag.
One aspect I dislike is the need to install the application on the same PCs every time.
Zoho Assist allows me, as a sole employee and business owner, to provide tech support to users worldwide. It enables me to efficiently address their technical issues. Additionally, Zoho Assist has been beneficial in terms of cost savings. As I cannot afford solutions like TeamViewer or GoToAssist, Zoho Assist provides a cost-effective alternative that meets my support needs.
I appreciate the extensive range of features available for free in Zoho Assist. The free version offers a lot of functionality, especially for a single technician. I also found the features available in the Standard edition to be valuable.
One aspect I disliked was that certain features, such as reboot and reconnect, as well as the Send Ctrl+Alt+Del feature, required payment. Additionally, I found it a bit disappointing that rebranding the software required the highest-level paid plan.
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In our rating and review comparison of Iperius Remote vs. Zoho Assist, Iperius Remote has 54 user reviews and Zoho Assist has 42. The average star rating for Iperius Remote is 4.5 while Zoho Assist has an average rating of 4.40. Iperius Remote has more positive reviews than Zoho Assist. Comparing Iperius Remote vs. Zoho Assist reviews, Iperius Remote has stronger overall reviews.
Iperius Remote vs. Zoho Assist both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Cybersecurity Features, Compliance Accreditations, Contact Management, Limits. In our feature comparison of Iperius Remote vs. Zoho Assist, Iperius Remote offers more of the most popular features and tools than Zoho Assist.
In our pricing comparison of Iperius Remote vs. Zoho Assist, Zoho Assist's pricing starts at Free/month and is more affordable compared to Zoho Assist's starting cost of Free/month.
Our comparison of Iperius Remote vs. Zoho Assist shows that Iperius Remote scores higher in usability for ease of use, setup & support, ease of admin. Zoho Assist scores higher in meets requirements, learning curve, quality of support, but Iperius Remote has the best scores overall for system usability.
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