In our comparison of Insightly vs. Verint, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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It is a great organizer that reminds you of what you need to do.
Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
I wish their customer service gets better. Emails also need an update.
Workforce management is a snap with this tool's excellent scheduling and queue analysis tools. Its incredibly easy to use nature is a big plus. On the other hand, the high cost may be a deal breaker. Furthermore, putting new ideas into practice can be very difficult.
My company was already using it so I used it too.
It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
It's brought us precision, saved us time, enhanced communication, and allowed us to make the most of our workforce allocation, even in areas we previously struggled with. The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.
The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.
Inability of Verint WFM Pro to maintain static schedules without manual intervention.
It is a great organizer that reminds you of what you need to do.
Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
I wish their customer service gets better. Emails also need an update.
My company was already using it so I used it too.
It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
Workforce management is a snap with this tool's excellent scheduling and queue analysis tools. Its incredibly easy to use nature is a big plus. On the other hand, the high cost may be a deal breaker. Furthermore, putting new ideas into practice can be very difficult.
It's brought us precision, saved us time, enhanced communication, and allowed us to make the most of our workforce allocation, even in areas we previously struggled with. The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.
The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.
Inability of Verint WFM Pro to maintain static schedules without manual intervention.
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In our rating and review comparison of Insightly vs. Verint, Verint has 14 user reviews and Insightly has 104. The average star rating for Verint is 4.21 while Insightly has an average rating of 4.05. Verint has more positive reviews than Insightly. Comparing Insightly vs. Verint reviews, Verint has stronger overall reviews.
Insightly vs. Verint both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Supported Channels, Accounting Features, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Insightly vs. Verint, Insightly offers more of the most popular features and tools than Verint.
In our pricing comparison of Insightly vs. Verint, Verint's pricing starts at 0/month and is more affordable compared to Verint's starting cost of 0/month.
Our comparison of Insightly vs. Verint shows that Insightly scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Verint scores higher in quality of support, but Insightly has the best scores overall for system usability.
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