Insightly vs. Pipedrive: Which is Best? - Wheelhouse

Insightly vs. Pipedrive: Which is Best?

Insightly vs. Pipedrive Best Overall: Insightly

In our comparison of Insightly vs. Pipedrive, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month
Pipedrive Pricing
Essential
$9.9
per user / per month
Advanced
$19.9
per user / per month
Professional
$39.9
per user / per month
Enterprise
$59.9
per user / per month

Features

Insightly Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Group Email
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
Pipedrive Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Group Email
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics

Pros & Cons

Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.

Reviews

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Alternatives

Insightly Alternatives
8.7
8.6
Pipedrive Alternatives
8.7
8.6
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Insightly vs. Pipedrive: Detailed Comparison

Insightly vs. Pipedrive Top Ratings & Reviews: Pipedrive

In our rating and review comparison of Insightly vs. Pipedrive, Pipedrive has 58 user reviews and Insightly has 105. The average star rating for Pipedrive is 4.53 while Insightly has an average rating of 4.06. Pipedrive has more positive reviews than Insightly. Comparing Insightly vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

Insightly vs. Pipedrive Best Features & Functionality: Insightly

Insightly vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Insightly vs. Pipedrive, Insightly offers more of the most popular features and tools than Pipedrive.

Insightly vs. Pipedrive Best Pricing: Insightly

In our pricing comparison of Insightly vs. Pipedrive, Insightly's pricing starts at $29/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.

Insightly vs. Pipedrive Best Usability: Pipedrive

Our comparison of Insightly vs. Pipedrive shows that Pipedrive scores higher in usability for learning curve, setup & support, quality of support. Insightly scores higher in ease of use, meets requirements, ease of admin, but Pipedrive has the best scores overall for system usability.

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